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The letters on my keyboard doesn't work

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Dust the keyboard to remove any debris.
If that doesn't work, re-seat the keyboard. This requires disassembling much of the laptop. www.ifixit.com has great guides on how to complete this for every model of mac laptop.

Posted on Nov 09, 2012

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My touch keyboard doesn't work


You need to recalibrate your touchscreen. If the screen can not be recalibrated, then it needs to be replaced. Please see this link on how to recalibrate your touchscreen:

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If the keyboard has a round purple connector, power down the computer then unplug and then plug in the keyboard. Power on the computer. If it works your done if it doesn't replace the keyboard. If this is a USB keyboard, with the computer on, unplug and plug in the keyboard if it works great, if it still isn't working replace the keyboard. NOTE if this is a multi functional keyboard (special keys at the top) make sure you install the driver and any software associated with the keyboard.

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Try using a USB keyboard. If that doesn't work, I'll have an indication of possible causes. I want to isolate the keyboard from possible motherboard problems.

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check your regional and language settings in control panel and ensure that the language chosen on all the tabs is the same, normally, this occurs when the language selected doesn't match the keyboard installed (Systems sold in the USA have a USA keyboard, UK an UK one, etc) they keyboard layouts are different and having the wrong language or keyboard layout selected selected gets you the issue you describe.

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1 Answer

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Please restart your computer at once. If it doesn't work check the Keyboard cable from your computer. thanks

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