I installed Kasperky antivirus software which my phone is not compatible for this software therefore when an incoming sms was received it would scan the sms & in doing so automatically power off/ on my phone. I uninstalled the antivirus software & it solved the problem
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try this, restore your phone default settings by : SETTINGS-> RESTORE FACTORY SETTINGS-> if asked for a code, key in 12345 or 00000..Another option is clear all messages history and messages counters..it is all there in MESSAGES SETTINGS
There is no problem with you mobile phone, if you are unable to send the sms this means there is a problem with the service provider, I request you to contact your service provider (Airtel,idea,tata), they will provide you the settings and a sms center number to feed in your phone to send the sms.
there are only settings on the phone that will stop sending of messages, settings will not stop the receiving of messages (unless their mms - picture messages). I would suggest you speak to your network as it maybe something on your account at their end that needs fixing?
Incoming mesages (sms) are directed at your mobile number so the phone will receive them as you do a call.
Let us know how you get on?
Hi all, I had this problem myself today- the unit receives and makes calls, receives texts but can't send them other than to the outbox.
Please try this first before taking it to the repair centre- I did a soft reset which means to restore factor settings of the unit with the sim card in (it doesn't work otherwise)
1. ** IMPORTANT**Save all your contacts and photos, etc your storage card first!! 2. Make sure the phone is on the general profile (as opposed to offline, silent or other) then type in *#7370# on the keypad. It will tell you that the phone will reset/restore settings. Click the 'ok' option when this prompt is on screen. 3. After that, you'll need to reset time, date etc. Then just copy all your contacts etc back over to the main phone and done!