Question about Acer TravelMate 2300 Notebook
I have an Acer TravelMate 2300 laptop with three USB ports. All ports were working fine until I turned the machine on the other day and my wireless optical mouse would not work. I tried a wired optical mouse and a USB thumb drive, neither of which work. When I plug in a wireless controller from my son’s video game, the power and link lights on the controller illuminate, but the computer does not detect the controller. All of the items I mention above worked on this machine previously.
I checked the properties of all of the USB ports in the device manager, and it says that they are all working properly. I removed the drivers for each of them and rebooted. Windows reinstalled the drivers automatically upon reboot, but the ports still do not see USB devices. Any help would be appreciated. Thanks!
Well let me be the first to say I see you have skills. All of your troubleshooting is exactly by the book. The only thing I see that was not checked is the CMOS (BIOS) setup screen to make sure that the USB function is enabled there. Good luck and let me know how it goes, we have a couple of hundred years of experience at FixYa so keep me updated if you have any more problems.
Posted on Jan 05, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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