Question about SimpleTech 120GB SIMPLEDRIVE PORTABLE USB 2.0 DESIGNED BY PININFARINA 120 GB Hard Drive

1 Answer

Simpletech external hard drive not workin on windows 7

My external hard drive is powering up and when plugged in my windows 7 laptop recognizes that it's there, installs drivers, then nothing for a long time. At one try got a "bad parameters" warning on the drive. I've tested it on my new netbook as well and it does the same thing

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  • Radha Nov 05, 2012

    The drive works fine on any system that is not windows 7. The simpletech website is now called something else and has no support for this drive. Any ideas?

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1 Answer

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  • SimpleTech Master
  • 27,725 Answers

Windows 7 seems to have a lot of issues with external hard drives and any usb attached devices
Click start control panel administrate tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes

Automatically fix files and scan for and attempt recovery of bad sectors place then a tick in one box then select check now start then after its finished return and tick the other box you should not

do anything while the chkdsk utility is in progress any input may damage this drive
i have found the best results ticking in one box the returning after it has finished then ticking the other box

it might take some time depending on the size of your disk but be patient


the next works on usb data / pen drives im not sure on external hard drives

Right click on your drive select properties then on customize restore Default in W 7



you might have to alternate doing this repeatedly until the problem is resolved

and i have found that leaving the a usb data drive plugged in and restarting my computer W7 my usb drive will work again (strange)
whatever works




hope it helps

Posted on Nov 06, 2012

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Posted on Jan 02, 2017

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Randy V
  • 236 Answers

SOURCE: SimpleTech PininFarina external hard drive - site to download drivers

the hard drive you have is plug n play.
if windows does not recognize it, you may have to uninstall the hard drive.
right click your computer. click properties.
click on the "Hardware" tab. Click on "Device Manager".
open the category of "Disk Drives".
If you see your drive with a yellow exclamation point or a red "X", continue. If it does not, either it was dropped or its a faulty drive.
Right click your drive and click "Unistall". Click OK.
Now, unplug the drive and plug it in again.
it will install by itself.
Go to my computer and check that its there. If its not, you may have a bad drive. either send it for a new one (if still in warranty) or replace it.

Posted on Aug 12, 2008

  • 49 Answers

SOURCE: Hi - I have a simpletech USB external hard drive

Hi sir, Fewer Portable HDD's wont support Front side USB port so choose different USB port sure it wil work i prefer BACKSIDE of your system :)

Posted on Jan 15, 2011

bronk50
  • 27725 Answers

SOURCE: Solve Your SimpleTech (SP-U25/120G) 120

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
if your computer came with a motherboard disk the drivers could be on it
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
hope this helps

Posted on Jul 04, 2011

  • 10406 Answers

SOURCE: I had backed up my

Does the external drive work correctly when connected to any other computer?
If not, then it has "died".
It might be possible to open the SimpleDrive case, extract the disk-drive,
and connect it as a "slave" disk-drive in some computer, to see if the "bare" disk-drive can be read.

Posted on Aug 19, 2011

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My drive is not recognized


I've had this problem before.

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

From SimpleTech's website: "1) I have the drive plugged in but I cannot find the drive in "My Computer", why?
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS."

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

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2 Answers

Transfering data


If you are having issues accessing the drive i've encountered that situation before

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

From SimpleTech's website: "1) I have the drive plugged in but I cannot find the drive in "My Computer", why?
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS."

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

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