Question about Office Depot Ativa D5772 Phone
The cordless handset will not maintain charge even after new battery inserted and allowed to charge x24hrs on the base.
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Posted on Jan 02, 2017
SOURCE: handset has No link to base
I was having the same problem with the same model phone, and fixed the problem by rebooting the phone – unplugging the AC and phone cord from the base station and plugging both back it, then removing and replacing the handset to regenerate the security code.
Posted on Nov 19, 2007
My battery is a Ni-Cd. I bought it new on eBay (TL26554 battery number). I allowed the new battery to charge for a long time and then tried to see if it would work. But no go....the handset gave me the same error message. Good Luck to you too! Mmmmmm
Posted on Sep 18, 2007
2/29 Have you registered or re-registered the handset?
"No link" can mean handset is not accepting radio wave of base unit. At Mfgr website pull-down operator's manual and look for registration instructions. Some sequence of buttons will create a radio signal from base (have handset off base) then another sequence of buttons on handset will accept radio signal. If handset has "menu" button, try "menu", then "00" (zero zero) then select an accept or "OK" button. Good luck.
Posted on Feb 29, 2008
I had the same problem. What worked for me, after several unsuccessful registration attempts, was to disconnect the phone handset battery for about 1 min and then reconnect the battery. Run the handset registration procedure again. It registered for me on the first attempt after the battery reinstall. Good luck.
Posted on Feb 19, 2009
I had the same problem!
What you need to do is hold the "end" and "#" key for 5 sec, which will deregister the headset then all you would have to do is place it back in the base for it to registered again.
Posted on May 06, 2009
Tips for a great answer:
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1.Check that the base unit's AC adapter is plugged into the both the base unit and electrical outlet firmly.
2.Wipe the base unit's handset holder's connectors and the connectors on the bottom of the handset with a soft cloth/rag or pencil eraser to remove any loose dust and dirt from the metal connectors.
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