Question about Epson RX620 All-In-One InkJet Photo Printer
Hello, I bought new epson 78 cartridge for the epson photo 2280 printer however the cartridge empty sign continues to show up and i cannot seem to get it to acknowledge the new cartridge. do i need to bring it in to have it repaired or am i simply missing a simple step?
Hello stellasafo, and to all of you that have Epson R280, RX580(mine),rx595(mine), rx620 and similar RX's, plus CX700F's.
If you get a NEW CARTRIDGE that your printer SAYS its EMTPY here's what you need to do to fix this problem:
You need to reset the cartridge's printhead chipset by reinstalling the cartridge. You can do this by :
PRESSING SETUP ON THE PRINTER, SELECT MAINTENANCE, PRESS OK,THEN SELECT CHANGE INK CARTRIDGE, PRESS OK, THEN PULL THE CARTRIDGE OUT , THEN WAIT 1 MINUTE, THEN REINSTALL THE CARTRIDGE PRESSING FIRMLY UNTIL YOU HERE IT CLICK BACK IN TO PLACE,THEN PRESS OK, YOUR PRINTER SHOULD THEN GO THRU A CHARGING CYCLE AND THEN AFTER ABOUT ANOTHER MINUTE IT SHOULD TELL YOU ITS DONE. AND YOU SHOULD BE GOOD TO GO.
I have also had times that just turning it off, actually I unplugged it too, waited a minute and then plugged it back in and turned it back on and it was fixed.
There is also a troubleshooting guide in you maintenance program with some good tips also and a phone number for more help. Just click the help button until you get to a page that ask " what were you doing when the problem occurred"
Hope this helps.
holler back at me if you still have trouble @ firstname.lastname@example.org
Posted on Jan 05, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 12, 2016 | Epson Stylus Photo R280 Series
Apr 22, 2014 | Office Equipment & Supplies
Feb 16, 2013 | Epson Stylus Photo R280 Series
Mar 20, 2012 | Epson Stylus Photo R280 Series
Apr 26, 2009 | Office Equipment & Supplies
Apr 17, 2009 | Epson Stylus CX5400 All-In-One InkJet...
Jan 09, 2009 | Epson Stylus Photo R220 InkJet Printer
Apr 14, 2008 | Epson Stylus R265 InkJet Photo Printer
Mar 28, 2008 | Epson Stylus Photo R300 InkJet Printer
358 people viewed this question
Usually answered in minutes!