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Re: ACER 360 VA381M
Tap F5 as pc is booting to go into safe mode. Once there type msconfig in the run box and wait for window. Under the startup :tab: uncheck everything that is there unless it says "SYSTEM" next to it. Then restart pc.
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The whole thing freezes? As in the mouse or keyboard won't even work?
If it's just the video that freezes and you can shut it off, most likely it's a codec issue. Which is dumb since everything you're using came packaged together in the unit. Installing a third party codec pack would solve this issue.
Though, if you're whole PC is freezing when you try to play a video then I have a few other questions to ask you to narrow the potential problems down:
1. Open up the player that opens automatically when you try to watch something, but don't load a video into it. Did everything still freeze?
2. If not, then open a video file that is not something you recorded from TV, like a DVD or a video clip from the net. Did it freeze then?
3. When it freezes, does it freeze instantly? Or does it run for a little bit then freeze. If the latter is the case, what happens in the time between opening the file and the lock down?
Did you try " Last known good configuration at start up. If after boot you press the F8 key where you said you went into safe mode, did you try to load the good known config. It sounds like you have a corrupted registry.
most likely, that's because the video resolution or frequency is not set correctly for the "new" monitor. i am assuming that you are NOT ref'ing to a laptop computer being the one you need data from... your best bet will be to begin tapping the "F8" key prior to seeing the windows load screen. you should see the "ACER" screen first then it will normally transition to the windows loading screen. when you see the ACER screen, start tapping the "F8" key approximately once per second (if you tap too rapidly, you will get a keyboard error... in which case, just reboot the computer.). once the "F8" stroke is successful, you should get a list of options. one of the options should say "Safe Mode" and "Safe Mode with Networking". using your arrow keys, select one of them and press enter. hopefully, being in safe mode will allow your "new" monitor to display the default frequency and resolution.
I have an aspiteM3610 withVistaWith almost the same problem from input
freezes for about 8 minutes to a total machine freeze and a hang to be
followed by a switch-off (by me).
I don't have a real solution but to explore the problem you may take a
look at the installed RAM: wilth all of the updates of Windows and
services running even 1 GB may be to cramped. So may consider to add
two strips of 1 GB. Furthermore I have slowly found out that the USB
system has a problem: I can't start up with a logitech wireless mouse
and /or an USB drive or al large USB stick in the machine and after
connecting them after startup they will sometimes give rise to rather
strange problems in the system even bitmap errors in the MFT of a NTFS
partition. If this happens too you may try to boot with a PS/s keyboard
and even no mouse at first and try it out.
Watson, The Netherlands