Question about Lexmark X5150 All-In-One InkJet Printer

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Changing cartridges I just put two new cartridges in the printer and it's saying color cartridge is missing... I cleaned it and put it back in and it's still not registering... What else can I do???

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  • Anonymous Jan 11, 2009

    I am also having the same problem and I have tried the solutions suggested in this post but it still won't recognise the cartridge :(

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A few things...

make sure all of the tape and adhesive from the packaging has been removed. Newer printers use a small chip or other such thing to sense things like ink levels and whether you bought their OEM cartridge.

After you've done that, make sure the cartridge is seated properly in the printer when you put it back in.

If it's a third party cartridge, it may not have been manufactured right and the printer won't register that it's there.

Lastly, did you try running through the cartridge replacement procedure WITH the printer? sometimes they won't register a new cartridge until they register that you took the old one out they way it likes.

Let me know if this works, otherwise we can continue to troubleshoot.

Good luck!

Posted on Jan 05, 2009

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Why am I missing colors on prints


Could be the print job you send to the printer is set up to print in black and white.
Or the cartridges are full and the nozzles from the printhead are blocked.
Run a cleaning cycle on the printer. If some colour appears continue till all colours are back for all nozzles.
If you did not use he printer for a long time, remove the cartridges one by one and put a drop of cleaning fluid in the pipes in the cartridge holder (where the ink goes in) tun replace the cartridge and print one or two full sized colour photos, till all colours are back.

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You should probably buy a new cartridge. But, before doing that, you can try to remove the cartridge and clean all the contacts with a dry cloth. You can do the same with the electronic in your printer (the one on the cartridge carrier). If that doesn't work, might be that one of the wires on the cartridge's electronic has blown, and now the printer can't recognize it, and it says that it is "missing". Happens all the time. Usually, you can't print anything when this happens. Sadly, the only solution in that case, is to buy a new cartridge.

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Lexmark x7350 all-in-one printer says "missing cartridge" even though the color cartridge is not missing. i have tried wiping off the strip on the cartridge and turn off..waiting.. and turning the printer...


Exchange the cartridge for another new Lexmark cartridge. I think Lexmark printers have gotten so finicky about kicking out refills that they sometimes reject original cartridges. I own a cartridge refilling store and I've had a couple original Lexmark cartridges returned because the printers didn't recognize them.

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Color cartridge missing


You may want to remove the power brick at the back of your printer, wait a few seconds and reinsert back. Then try the steps listed in the user guide to install new carts, page 42.

http://www.lexmark.com/publications/pdfs/x5150/eng/ug.pdf

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Just a shot in the dark, was it a refilled ink cartridge. I know HP has a problem detecting the remanufactured cartridges from time to time. And too, if it is not refilled cartridge perhaps you just have a bad cartridge.
Oh, of course Julie remembered to pull the tape off of the bottom of the ink cartridge, correct?
Hope this did some good, please leave rating,
thank you kindly.

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sounds like you got one with a faulty chip, take this back to where you got it from and they should replace without any problems.

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Printer won't print-says color cartridge is missing and it is there


With your lexmark, the printhead is separate to the cartridge, so you can try cleaning the printhead on the printer with correct pc cleaning fluid and a cotton bud (Q tip is us) see if this helps. It will not hurt to use a wet wipe (baby wipe, not perfumed) and gently clean the gold contacts (points) on the cartridge where it goes into the printer. Post back if no good. For the hp, i believe hp's have the printhead atattched to the cartridge itself (i do not have as much info about hp's) and as you have tried cleaning already (assuming you cleaned as above) you coukd try uninstalling and reinstalling printer. Post back if you nees assistance in this.

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1 Answer

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Clean the needle-like contacts where the cartridge-contacts lean on when inserted in the printer.
And push them a few times with clean finger, maybe one of them does not push back on cartridge if the printer is not new.
If all "needles" are at the same level and clean, it should work, especially with genuine Lex cartridge.

If not, then the fact that this issue occured when using a compatible cartridge is pure coincidence and your printer has an age problem, maybe it can be solved by Lexmark specialist but the cost of repair will be higher then buying a new printer.

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