Question about Samsung SCX-4100 All-In-One Laser Printer
I can't get my scanner capabilities to work on this model. I went to the Samsung site and downloaded Smart thru 4 and when I try to scan it tries to do a prescan but after a long time comes up with an error message saying "cannot detect device "Samsung SCX-4100". I have a usb from the printer to the laptop and made sure it is in the right port and still no luck. Any help would be greatly appreciated! I have Microsoft Windows XP if that helps to know.
I just fixed this problem for my computer. Try installing the scanner driver. You probably have the printer driver installed but the scanner driver is needed for Smarthru
Posted on Aug 23, 2009
I bet you haven't installed the scan driver. For the system to work completely; you need the print driver, scan driver and smarthru4.
Once you install the scan driver (available on Samsung website); the issue will go away.
Also, another trick; instead of using the smart thru - which is kind of awkward, download Picasa 3 and if you have installed the scan driver correctly, you can use Picasa to import the scans by controlling the printer. It also allws for some other tweaks that are not so easy to get to in Smart Thru.
Posted on Jan 26, 2009
Got problem with my SCX-4300. printer works well, but scaner wont work. Smarthru says that cannot detect the device. so i used another way to scan my docs. Start>Devices and printers>then selected Samsung SCX 4300 series and there is an option "Scan a document or picture" Click here and then you will be able to scan your docs or pics.
Posted on Dec 21, 2011
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Posted on Jan 02, 2017
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