Question about Konica Minolta MAGICOLOR 3300DN LASERPR COL 26PPM 256MB USB PAR REFURBISHED Printer
We hired someone to setup and network a new Konica Minolta Magicolor 3300 to all our computer through a router. He was supposed to know what he was doing-but he couldn't get it to work. It sat for months unused. Today my husband tried to set it up to an individual computer via USB, but he could not get the computer (or any of our computers) to recognize the printer.
The printer will print a test page and start up page-but nothing else. We tired to set the printer up using the installation disk, but when we got to the part where we told the computer to use the installation disk-it identifed the ini file, but said it did not have any information on our hardware.
We know the tech changed some settings on the printer to make it work in the network mode, we think that maybe if we can reset the printer to the default factory settings, we can get the Play and plug function that is supposed to work with the printer working again. (we are running Windows XP on the computers we are trying to hook up to the printer.)
If you could tell us either how to reset the default settings, or any other solution that would allow us to get this printer to work, I would be very grateful. As it is, it is a very expensive dust catcher.
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Posted on Jan 02, 2017
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