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My Philips BDP3100 won't play any blu ray films keeps saying unknown disk

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: how do I update the firmware on the blu-ray player

See the following URL and follow the instructions to the letter:

http://esupport.sony.com/US/perl/swu-download.pl?mdl=BDPS301&upd_id=3977&os_id=7

Posted on Nov 30, 2008

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SOURCE: New Sharp BD-HP16U won't play Blu Ray Discs

You need to force the player to the the Top Menu of the disc.
The way to do this is: load disc, wait until it says "Reading Completed" (about 1 minute).

Wait for the PLAY icon ">" to show in the upper right corner (this may take up to 30-40 secs).

Once you see the ">" Hit the STOP button on the remote to get to the player's splash screen.

From the Sharp splash screen Hit the "Top Menu/Title List" button on the remote and wait for the circulating dots and then the disc menu appears.
Play the movie from the menu and you should be good to go.

~JC

Posted on Sep 16, 2009

  • 36 Answers

SOURCE: Our Sony Blu-Ray BDP-S300 will play older Blu Ray

Try to update the firmware on the player by going to this website http://www.blu-ray.com/firmware/firmware.php?id=10 the newest version is 5.20 fixes alot of problems including playback issues with some BD movies and safe the file into a flash drive and plug it in on the back USB port, go to menu/firmware update run the update.

Posted on Jan 12, 2010

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SOURCE: My Blu-ray keeps saying no disc.

This can be caused by a number of different things, some simple ones are:

- Unplug for 5 minutes then replug, this will reset the processor and it may smarten up (just like rebooting a computer)

- Take the unit apart and using a Q-tip and lens cleaner gently clean off the lens of the laser...only do this is you feel comfortable. If there is a hair or obstruction on the lens it will not read discs. If it is still under warranty, send it in first before you take it apart, it may void warranty.

- If the above two do not work then the transport mechanism may be defective and the repair would be around 100 -150 dollars, which is probably not worth repairing and it is best to look at a replacement machine.

Hope this helps!

Posted on Jan 20, 2010

  • 2 Answers

SOURCE: We have tried 4 different copies of the blu-ray

Go to Sony.com at

http://esupport.sony.com/US/perl/select-system.pl?DIRECTOR=HOME&PRODTYPE=78

Upgrade to the new 5.0 firmware

give that a try

Posted on Mar 31, 2010

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To make your Philips BDP3100 region free (this works on a BDP3100/05 purchesed in the UK in June2010)

1. Make sure there is no disc in the tray when you switch on.
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If it plays other discs and it has played this disk before, I would try cleaning the disk first then clean the laser ( you can buy a laser cleaner disc cheap) .Bear in mind that you may require an update for your player. consult manufacturers website for info
Regards

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