The Remote Control buttons would only work sometimes.
Then it just froze, and you could not do anything on the Remote or the Set Box. Could not even turn it off on the Set Box. Had to turn the power off at the wall, waited for a short while and turned it back on.
Turned on OK, but still with the same problem of poor control on Remote.
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You can try reprogramming the remotes to the opener that is not working. Sometimes they get a brain freeze and drop the codes and reprogramming can fix it. Next to where the wire hangs down will be a colored square button (the learn button) press once and release, you have 30 seconds to try and program a remote, you don't need to do all in the 30 seconds. Press and hold the button on your remote that you want to use until you see the light on the opener blink or hear a click sound from opener, let go of the button. it should now be programmed. If you can't get any of them to work then the logic board is bad.This repair can cost as much as a new opener + install. Sears sells a "remote control conversion kit" it comes with 1 remote and a plug in receiver you attach to your existing opener. 2 wires come off it and hooks up where your wall control hooks up at the openr.It's pretty easy to install. FYI the remote controls are color coordinated meaning the buttons on the remotes have to be the same color or they won't work, so if existing remotes are not the same color as the one in the kit they will most likely have to be replaced. good luck!
Hi. Try doing the following to get your remote working again,
1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit. 2. Connect your remote to the computer. 3. Launch the Harmony Remote Software, and log in. 4. Click "Downloads" at the top and click "Firmware". 5. The remote will go through the firmware update. 6. Select "Yes", and click NEXT to update the remote. That usually takes care of my remote when it freezes. (:
I had a similar problem with a MX-3000 2 years ago. The unit would continually freeze. I think it was a problem with the first few units. Since then I've bought a new one and had no problems. Then this weekend, it froze for the first time (the battery is not holding a charge so I think that led to the problem).
If you open the back cover, there is a silver button just above where the battery plugs into the remote. Pushing that button should perform a reset. As an alternative, you can remove the battery at the connector. It is recommended that you use the button and not the connector. It is in there tight on my unit and pulling on the wires can cause a break.