Question about Metrologic Instruments 9520 Voyager

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The scanner seems to be scanning the barcodes but they do not show up on my computer

The lights come on and the laser scans but it doesn't show up on the computer

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: ms9520 buzzez and then will not scan

The Razzberry Tone is what I'm hearing. Acording to the trouble shooting I should return the unit for repair. Thanks for you help!

Posted on Jun 07, 2007

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  • 3 Answers

SOURCE: Scanner blocks when scanning a bar-code

the metrologic scanner you are talking about has a barcode in the maual under the keyboard wedge section it is called stand alone keyboard this will cure your problem when you scan it. the reason being it fools the scanner into thinking there is a keyboard connected. hope this helps Pete

Posted on Aug 23, 2007

SOURCE: Metrologic Keyboard Wedge Barcode Scanner (MS5145)

I found a solution. The scanners needed to be reset to default. (via the manual) Thx anyway. Didn't know they could be configured for use without a kboard... That definately bit me once.

Posted on Aug 23, 2007

SOURCE: Metrologic USB Voyager scanner

refer your scanner manual and scan the default barcode printed ,then scan the use interface barcode printed properly

Posted on Feb 02, 2008

  • 18 Answers

SOURCE: Locked Metrologic MS9520-37 (keyboard wedge) after unintentional programming

You programmed it for usb interface, but the scanner is keyboard wedge. Try pointing the scanner at the "recall defaults" barcode in the manual as you plug the scanner back in.

Posted on Apr 02, 2009

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1 Answer

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So typically your backup software can already natively read the barcode and therefor you don't need any other software.
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The barcode reader eclipse ms5145 powers on,the laser light blinks and beeps at scan by not scan the barcode


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I have plugged it in, and the laser is on but does not work. It beeps when I scan a barcode but the computer nor the epos software is reconising it. Hlpe!


Make sure the correct port is selected in the Symbol software (or whatever program you are using)
You can check if the scanner is functioning by opening a new "text" document and then scan a barcode and the results should show up in the text document.
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1 Answer

Scanner isn't scanning all the time


It doesn't sound like a power issue. Most likely it either needs cleaned, or it needs the laser recalibrated or replaced. Try cleaning the glass for starters, and then hold the scanner about two inches from a white piece of paper. You should get a solid, bright red line. If the line is distorted you need to recalibrate the laser. If it's dim, the laser unit is going out. The laser can be replaced, but I don't know if it's one of those things where the part plus labor costs more than replacing the scanner.

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