Question about Dell Inspiron 537s PC Desktop

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Inspirion 537 is locked asking for username and password

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Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer

Windows Advanced Options Menu

Please select an option:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode

Start Windows Normally
Reboot
Return to OS Choices Menu

Use the up and down arrow keys to move the highlight to your choice


select safe mode with command prompt


Click start run type cmd press Enter

black screen should open DOS mode

this will vary depending on your operating system


type in net user username

For eg. If you want to change administrator password , type net user Administrator


it will prompt you to enter the new password

enter the new password and the password is changed


if this fails you will need to


Select safe mode with networking to download

you could download all of these or just one save them to a usb drive for later use if one fails to remove the password


Windows Password Recovery Basic


http://majorgeeks.com/CmosPwd_d239.html

A CMOS BIOS password recovery tool

Editors note: This tool should only be used by experienced computer users. Please see the enclosed read me if you would like to run it from Windows. Failure to follow instructions (from Windows) will cause your anti-virus to flag this as a virus.



http://majorgeeks.com/Dr._Freeware_System_Utilities_d6416.html Dr.Freeware System Utilities which includes data recovery software, data backup, password reset tools for Windows helps you to maintain your system. Dr.Freeware is freeware, you can download and use it for free.


hope this helps

Posted on Nov 06, 2012

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