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Dyson DC slim stick keeps shutting off

Keeps shutting off when using.

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  • celia Jun 27, 2013

    my dyson DC44 animal keeps cutting out too, i've cleaned as directed and there are no blockages????

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 23 Answers

SOURCE: keeps shutting off

You cant clean the HEPA filter.. only the blue washable pre filter.

Sounds like the motor is dead or atleast on its way out.

If you visit http://www.sparesaver.com/help-and-support/dyson-section/dyson-technical-advice-450/ they have alot of info on repairing dyson cleaners AND they sell the parts, cheapest ive seen online.

Hope that helps

Posted on Jul 05, 2010

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  • 1 Answer

SOURCE: dyson DC 14 lost suction to beater bar/ suction to hose/stick

My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.

Posted on Aug 11, 2009

Dysonteam
  • 167 Answers

SOURCE: Dyson Slim DC 18 all floors has no suction from

Hi its Darran at Dyson.

Its possible that the brush bar is not turning when you release the head into the vacuuming position. Please ensure you complete a full blockage procedure as per your user guide to see if this resolves the problem. If you do not have a copy of the user guide to hand, please visit the Support section on our website at www.dyson.com.

Alternatively, if you still need some help or advice with your Dyson, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Posted on Apr 19, 2010

Dysonteam
  • 167 Answers

SOURCE: My Dyson dc 18 slim extender wand has NO suction.

Hi its Darran at Dyson.

To clear the blockage remove the wand/hose assembly from the machine and the remove the wand from the hose. If the blockage is in the wand handle, you will ned to use a narrow stiff object long enough to poke through it to try and clear it. If the blockage is in the hose, you should be able to remove it completely from the machine then this will help you remove the blockage.

Should you need any further help or advice, please call us on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Posted on Apr 20, 2010

onederer
  • 79 Answers

SOURCE: dyson dc 25 bottom filter keeps blowing out

Mine did the same thing - unfortunately, that means it's dirty. When they recommend a good cleaning of the filters every 3 mths - they mean it. The filters may not look dirty, but if you skip cleaning them (like I did) - those tiny little particles build up & then clog the filter. The bottom filter is not cheap - you can pick it up online for about $55, considering the alternative (running the Dyson w/o the bottom filter - and yes it will run without it) which may result in damaging that very expensive motor - go buy a new filter. It's cheaper than buying a new Dyson or replacing a burned up motor.

Posted on Jul 02, 2011

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1 Answer

Can you buy the head off of dyson fluffy and will it fit the dyson 35?


Hi, it's Allan at Dyson.

The soft roller attachment is only for use on selected V6 machines. This unfortunately means that previous models such as the DC35 and DC44 are not compatible.

If you have any other questions feel free to give Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK).

I hope this helps.

Best wishes,

Allan

Jan 23, 2016 | Dyson DC-35 Digital Slim Cordless...

1 Answer

My dc 35 slim makes a whoowhoo noise and shuts off on its own


Hi Sharon, it's Jack at Dyson.

Like most Dyson cordless vacuums, DC35's digital motor is engineered to make a pulsing noise to let you know if something is stopping airflow from passing through the machine. This could mean the pre-filter is overdue for a wash, or that there's a blockage in the floor tool, wand or bin inlet.

To check for and remove any blockages, please follow the steps shown in our online Support guide: http://www.dyson.co.uk/support/dc35/dc35-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-wand

In normal use, we recommend washing the pre-filter at least once a month as shown in the video below. Use cold water without detergent, and allow at least 24 hours for the filter to dry completely before replacing it in the machine.


I'm confident following these steps will resolve the issue and restore full performance to your machine. If you'd like some further guidance from our experts, you're welcome to give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 01, 2015 | Dyson DC-35 Digital Slim Cordless...

1 Answer

Dyson dc 18 slim product breakdown


Your question could be asking several things:
A copy of the manual can be found here at Sears (
http://www.searspartsdirect.com/partsdirect/user-manuals/DC18-dyson-inc-parts-UPRIGHT+VAC-manual ) if you are just looking for something that points to different parts of the vacuum and says what is where. A better copy is here (
Dyson DC18 Setup Guide ) (Trying to avoid places where you have to add some downloader bloatware to view the pdf).

If you're saying that the product is broken down, you'll need to be more specific. The manual covers general clearing of clogs and emptying. The most common aggravating situation I've seen in there for Dyson is that the upright units pretty much all shut off the brush head and suction when the vacuum is in the full upright position. This is the 'use the accessory tube' position where the suction is channeled up the handle. If you don't know that, and that there is either a button or hand-switch (For the DC18, a switch next to the main power button) that turns the brush on and off), then you can have lots of mystery working/not working behavior depending on whether the system is upright and whether the brush clutch is engaged.

Good Luck!

Jul 10, 2014 | Dyson Slim DC18 All Floors HEPA Bagless...

1 Answer

My dyson slim won't work


Hi Ed,

I'm sorry to hear you're having difficulty with your Dyson Digital Slim. We should be able to help, but we will need some further details about the issue you're having. If you can get in touch with us directly, our experts will be happy to take you through some quick diagnostic checks.

You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US). Please have your machine to hand when you call.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Jan 06, 2013 | Dyson DC-35 Digital Slim Cordless...

1 Answer

I need a parts diagram of a dyson dc 18 that I can read. Please help.


Sorry we do not have this diagram. Contact Dyson, whom I suspect is not going to be very helpful based on previous experiences

Oct 11, 2012 | Dyson Dc-18 "slim" Upright Model...

1 Answer

Keeps shutting off


You cant clean the HEPA filter.. only the blue washable pre filter.

Sounds like the motor is dead or atleast on its way out.

If you visit http://www.sparesaver.com/help-and-support/dyson-section/dyson-technical-advice-450/ they have alot of info on repairing dyson cleaners AND they sell the parts, cheapest ive seen online.

Hope that helps

Jun 28, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Why does my dyson slim dc18 keep shutting down, even though i keep it clean. Filters area is clean and all others have been properly blown out with air from a air compressor. It will work for about 5-10...


Maybe your motor is going. Here's a link to a site that talks about motor failure and replacement in a DC07 (not DC18). I don't know exactly what the odor smells like but maybe you can see if you have any of the other symptoms. Good luck!

Mar 15, 2010 | Dyson Slim DC18 All Floors HEPA Bagless...

1 Answer

Dyson Slim DC 18 all floors has no suction from the beater bar, but works great from the hose.


Hi its Darran at Dyson.

Its possible that the brush bar is not turning when you release the head into the vacuuming position. Please ensure you complete a full blockage procedure as per your user guide to see if this resolves the problem. If you do not have a copy of the user guide to hand, please visit the Support section on our website at www.dyson.com.

Alternatively, if you still need some help or advice with your Dyson, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Feb 23, 2010 | Dyson Slim DC18 All Floors HEPA Bagless...

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