Question about GE 24 in. GSD2120C Built-in Dishwasher

3 Answers

Not draining properly, leaving film, debris, & soap, draining through air gap

I have read through many of the solutions on this site, but nothing quite matches my problems. Our dishwasher was new when we moved into our newly-built home 5.5 years ago. After about 6-8 months of use, I noticed the dishwasher was leaving the granuals of the detergent tablet we were using (or some other sand-like debris others have mentioned). I went from using the hard tablets to the soft gel packs and things were better for a little bit. I recently read about the water hardness needing a different detergent that I can control the amounts, so I bought some gel detergent. I haven't used it yet, waiting to finish my soft-gel-pack detergent first. Also, our d/w drains through the air gap. I can't remember when this started, but I think it was around the year-mark. I know it shouldn't do this. We checked the drain lines and replaced the air gap & lines even though they were fine. Sometime later, I noticed that the d/w started leaving soap on the dishes during some cycles; I just rinsed them off using the sink and let them air dry (I rarely use the drying cycle). As time progressed, I noticed on the cycles that left soap was on the dishes, soap was in the tub, too. And when I would open it up after the last rinse to air dry, it sounded like a bubble bath because there was so much soap/water left. When this happens I run it through another rinse and that solves the soap issue. Then I began noticing the interior of the dishwasher was not clean when done w/washing; a film of chocolate milk or rust or soda sits on the interior. It comes off immediately w/a paper towel. Now the dishes have a film on them. It looks like hard water or like I've run the d/w without detergent - milky on glasses, cloudy on bowls/plates, and cloudy/spotty/dirty on flatware. If I use a finger, I can wipe of the cloudiness on some areas of the dishes, but not others. I even took some Goo Gone and white vinegar (not at the same time) to a bowl w/o success. Handwashing glasses w/a scrubber sponge and immediately drying helps. My father is a handyman and is going to look into this problem in the next week or so. I just thought I'd ask what he might be looking for. It seems so obvious that my problems stem from a draining problem, but why that is I don't know. Maybe there is more than one thing wrong. And by the way, I have never, ever been able to load dirty, non-pre-rinsed dishes in any dishwasher I have ever used and get clean results. Given that these newer dishwashers are supposed to clean w/o pre-rinsing, I was wondering what this was all about. Thanks!! :)

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  • Robin Lawson Jun 08, 2007

    I ALWAYS pre-rinse my dishes before loading because the couple of times I tried not doing so the results were terrible.

    I use Electrosol gel packs. I used to use Electrosol tabs but the granuals left behind on the dishes were bothersome.

    Temp is set right, I load all dishes properly, the rinse aid is full, and the spray arm is functional and never blocked. There is no visible blockage. And the airgap was replaced with no change in how it drains.

    Still need help.

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Www.dishwasherfilter.com has a great new product out that filters the water going into your dishwasher. it reduces minerals that cause that white build up or residue. it goes under the sink and doesnt take up much room at all. my dishes looked terrible until i put this filter in. it is very affordable and works great.

Posted on Jun 11, 2008

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I would add that you also need to check your hot water temp coming in to the dishwasher.if water is coming thru.your airgap then that part needs replacing.discontinue putting dishes in dishwash.full of food it will rectify slow drainage.also check the hardness of your water.please pre.rinse.

Posted on Jun 05, 2007

  • kelsey johnson Jun 05, 2007

    i might also add that you shoul go easy on the gel type detergents.this will also help in alleviating a leaking airgap problem.

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You wont get clean results if loading a dishwasher up with dirty plates, the food debris will circulate around with the water and keep reistating itself on the plates- as it may not get through the filters. try a powder wash with rinse aid topped up and the most important thing is that the salt bottle is topped up. you may also want to check that the spray arms are not all blocked up with debris.

Posted on Jun 04, 2007

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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1 Answer

I have a whirlpool quiet partner and it will not clean the dishes...leaves soap in compartment and all over dishes.


Hello Kristy;

My name is Peter. I am a retired field service appliance technician.

It sounds like you are plugged up.

You did not provide a model number so I have to advise you in general terms.

If you have a dishwasher which requires the high efficiency detergent and you are using regular less expensive detergent, then you are going to plug up

You need to clean your drain and float or filter. Soap film will build up and prevent you from properly draining.

Get a good dishwasher cleaning solution and cycle that.
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Dec 20, 2014 | Whirlpool Dishwashers

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I have a LG LD 2140WH diswasher, it only works for 2 min then give a OE error code. what can be wrong


The possible reasons could be
1. If the drain hose is kinked, water will not drain properly. Kinks will also catch food debris as it passes, clogging drain hose. Straighten any kinks or bends in the hose. Make certain that drain hose does not exceed 10 feet for proper drainage.

2. Check the drain air gap anytime the dishwasher is not draining properly. if the air gap is clogged the unit will not drain. The air gap is not part of the dishwasher. It is located on the sink and attached through the drain hose and garbage disposal. Not all homes are required to have an air gap installed.

3. Food residue or particles can prevent proper draining of dishwasher. Remove bottom rack and check unit for food debris or items that may have fallen into the bottom of the unit. Remove any items or food debris that may be preventing proper drainage.

4. If the unit is not leveled properly, OE Error may occur. Use a level to check sides and top of unit. if the unit is not level, adjust the leveling legs in the front and back (use leveling kit). Also check the mounting brackets. If one is tightened more than the other, it will offset the cabinet.

* Note: To adjust leveling legs on the front, use a 1/4" square drive wrench. Turn clockwise as needed to adjust level. To adjust rear legs, use a standard Phillips head screw driver. On the left side rear, turn the screw counterclockwise to lower the leg and raise the rear. To adjust right side rear, turn the adjusting screw clockwise to lower the leg and raise the rear of dishwasher. Using a level while adjusting the legs will help aid in proper leveling.

May 27, 2011 | LG Dishwashers

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After starting the dishwasher with time 56 min, the time goes down to 55 min and after that time remains 55 min. After few min there it showed 0E in the display bar and it stopped working. Is that...


1. If the drain hose is kinked, water will not drain properly. Kinks will also catch food debris as it passes, clogging drain hose. Straighten any kinks or bends in the hose. Make certain that drain hose does not exceed 10 feet for proper drainage.
2. Check the drain air gap anytime the dishwasher is not draining properly. if the air gap is clogged the unit will not drain. The air gap is not part of the dishwasher. It is located on the sink and attached through the drain hose and garbage disposal. Not all homes are required to have an air gap installed.
3. Food residue or particles can prevent proper draining of dishwasher. Remove bottom rack and check unit for food debris or items that may have fallen into the bottom of the unit. Remove any items or food debris that may be preventing proper drainage.
4. If the unit is not leveled properly, OE Error may occur. Use a level to check sides and top of unit. if the unit is not level, adjust the leveling legs in the front and back (use leveling kit). Also check the mounting brackets. If one is tightened more than the other, it will offset the cabinet.

May 02, 2011 | LG Dishwashers

2 Answers

Is there a filter in Kenmore Dishwashers that need rinsing or changing? Our dishwasher seems to be backing up, leaving "silt" on the dishes. I empty the screen on the door, but residue has built...


The problem is most likely that there is still water residue at the bottom of your machine. If the machine is not fully drained it picks up some of the residue and sprays that onto the dishes during the final rinse, leaving an unhealthy and unsightly film on everything.
Remove the bottom strainers plates and make sure that the outlet pipe is not kinked, that there is nothing obstructing the pipe or the pump or selector valve. If possible back flush through the outlet pipe and try draining the machine once more before using it again.

Apr 22, 2011 | Dishwashers

1 Answer

My Asko D1776 appears to not fully cleanse dishes as there is a ghosted film and very small particles on the glassware and other dishware after a full cycle... help please!


Hi and welcome to FixYa, I am Kelly,

Dirty dishes post cycle most of the time is caused by restricted drains or debris in the lower sump area of the dishwasher under the lower spray arm tower.

You must first check your entire dishwasher drain.
- Start at the sink connection by remove the hose at the sink connection and INSPECT the hole for debris (often this is a clogged garbage disposal port)
- Next connection working back to the dishwasher would be the Air-Gap. Pull the cover off of the Air-Gap then unscrew the top nut. Lift out the plastic U fitting in the top of the Air Gap noting the installed position because it will only fit one way. Clean the Air-Gap. Use a flashlight and look deep into the Air-Gap for debris. Clean it.... clean it... then re-assemble the Air-Gap
- Now inspect the drain hose from the Air-Gap back to the dishwasher connection for any folds or kinks. If you have a really bad kink... I recommend you tape a paint stir stick like a splint on to the outside of the drain hose because once kinked unless you do this the symptom repeats.
- Last pull of the drain hose from the dishwasher connection and inspect the connection hole for obstructions. (Use your finger... you probably can not see directly into the hole.)

If you found debris... while performing the above steps you probably resloved your problem.

If you still have the problem..... then you will have to remove the lower wash arm (NOTE how you took it off... wash arm assembly can really kick and beat you) You must remove the wash arm support to inspect the sump area for debris. Then remove the debris / clean the sump and re-assemble. .

Thanks for choosing FixYa,
Kelly

Apr 20, 2011 | Asko D1776 Built-in Dishwasher

1 Answer

Heavy film left on dishes. when rinse only frunction is used in empty dishwasher with no soap, the door and interior are still not clean. soap scum remains.


Hi and welcome to FixYa, I am Kelly

Most of the time when you start having dirty dishes post wash there is either an internal blocked screen under the lower wash arm tower or a problem with the drain. The drain problem shows up mostly inside the Air-Gap cap or at the garbage disposal / sink port connection. Pull the cap / cover off of the Air-Gap and then NOTE the installed position of the inner cap. Unscrew the cap nut and lift the cap off of the Air-Gap assembly. Food particles block the drain inside the cap. You should see a blockage as soon as you lift the cap or the particulate falls away as you lift the cap. Look into the Air-Gap with a flash light and clear any debris. Re-install all Air-Gap parts after cleaning. Make sure to pull the hose off of the garbage disposal port and clean the port.

Add water via cycle fill and then test the drain cycle. The dishwasher should be empty in less than 90 seconds. After 90 seconds interrupt the drain cycle. There should NOT be standing water in the dishwasher sump. If you have standing water in the sump after 90 seconds you will have to remove the lower wash arm and tower to clean the screen or drain holes in the tower. (depending on modeL) Another thing to pay attention to is exactly HOW the lower wash arm is installed on the tower. Some of the 2 part lower wash arms can be a nightmare to re-assemble.
When in doubt take pictures first.... (Lesson learned the hard way too many times when a 30 minute job goes in to the 2nd hour on my time!) Just make sure you do NOT remove any motor pump mounting hardware where it mates to the tub base. Even loosening a motor pump bolt or screw can cause a leak after your done.

While the lower wash arm is removed make sure that you inspect and clean the inside of the wash arm. Often food particles can block the water spray holes in the wash arm.

IF you have a direct / no Air-Gap sink connection then pull off the hose at the sink connection and clear the connection hole of any debris.

One last thing to look for is clogged upper spray arm water holes. Just inspect for signs of blockage. Only remove it if you note food particulate in the holes or under the wash tower base.

I am speaking from many many years of in home appliance repair experience. The steps above should stop the dirty post wash dishes. If you still have the same issues please respond with an EXACT Make and Model Number so I can look at the mechanisms of your dishwasher before responding again.

Thanks for choosing FixYa,
Kelly

Jan 17, 2011 | General Electric Spacemaker® GSM1800N...

1 Answer

Water isn't draining.


Hi,
If the water won't drain from the dishwasher, first manually remove as much water as possible and then check the sump area for paper or any other large object. Make sure the door is properly latched. The pump will not drain if the door is not latched properly. Check the belt, drain line, air gap, drain valve and solenoid assembly, the motor, and the pump. If your dishwasher uses a belt to drive the pump, and it has broken or come off the pulley, replace it.
A cup or so of water in the sump area of your dishwasher is normal. It is there to prevent the seals from drying out. The dishwasher will pump this old water out before beginning to wash.
If you have recently installed a garbage disposer in your home, make sure that the drain plug on the disposer has been removed. It's just a little plastic piece that blocks the hole where you hook the dishwasher drain hose. If your dishwasher drains through the garbage disposer, you need to run the garbage disposer before you run the dishwasher to make sure that the drain is clear.
There is a drain hose between the drain valve or pump and the garbage disposal or drain line. If an obstruction has blocked this, then your dishwasher won't drain. The drain hose is connected by clamps to the drain valve and the disposer or drain pipe. Remove it and visually inspect it for a clog or a kink. Try to remove any debris. If it is in good condition, just put it back on, and if not, purchase a new one to install.
If you don't have an air gap in the drain line, at least use a high drain loop. Making a large loop about 18" off the ground with the drain line can prevent any back flow into the dishwasher from the sink.
If you have one, the air gap will be located on top of the sink. The air gap is there to prevent any siphoning of standing water from the sink. When your dishwasher drains, the air gap diaphragm will form a seal and allow the water to drain properly. If the diaphragm in the air gap is faulty, it's possible that water can leak onto the cabinet and into the sink area. When this happens, then the air gap must be replaced.
Like the inlet valve, there is also a drain valve on most models. When no power goes to the drain valve it remains closed and prevents water from leaving the machine. When the valve receives power during the drain cycle, the solenoid opens and allows the water to leave the machine. If your drain hose is attached directly to the pump, you don't have a drain valve. The motor simply reverses and the pump sends the water in the opposite direction, which is out of the machine.
If the motor doesn't turn or work properly, the dishwasher may not drain. Make sure you have power to the unit. If you notice that the motor hums but won't turn, it could be seized, and you probably need to replace it.
Small objects can sometimes get stuck in the pump. When this occurs, you'll need to open the pump and remove any debris buildup. The dishwasher pump is usually mounted directly to the motor and runs off the motor as well. The pump is also attached to the bottom of your dishwasher and pushes the water from the dishwasher.

Thanks for contacting fixya.com

Nov 11, 2009 | GE Nautilus 24" Built-in Dishwasher

3 Answers

Portable Dishwasher wont drain GE Model #GSC3508K00WW


There's a few things you can look into that won't cost you any money.

First, manually remove as much water as possible and then check the sump area for paper or any other large object clogging the drain. A cup or so of water in the sump area of your dishwasher is normal and it is there to prevent the seals from drying out. The dishwasher will pump this old water out before beginning to wash.

Make sure the door is properly latched as the pump will not drain if the door is not latched properly.

Check the belt, drain line, air gap, drain valve and solenoid assembly, the motor, and the pump. If your dishwasher uses a belt to drive the pump, and it has broken or come off the pulley, replace it.



If you have recently installed a garbage disposer in your home, make sure that the drain plug on the disposer has been removed. It's just a little plastic piece that blocks the hole where you hook the dishwasher drain hose. If your dishwasher drains through the garbage disposer, you need to run the garbage disposer before you run the dishwasher to make sure that the drain is clear.

There is a drain hose between the drain valve or pump and the garbage disposal or drain line. If an obstruction has blocked this, then your dishwasher won't drain. The drain hose is connected by clamps to the drain valve and the disposer or drain pipe. Remove it and visually inspect it for a clog or a kink. Try to remove any debris. If it is in good condition, just put it back on, and if not, purchase a new one to install.

If you don't have an air gap in the drain line, at least use a high drain loop. Making a large loop about 18" off the ground with the drain line can prevent any back flow into the dishwasher from the sink.

If you have one, the air gap will be located on top of the sink. The air gap is there to prevent any siphoning of standing water from the sink. When your dishwasher drains, the air gap diaphragm will form a seal and allow the water to drain properly. If the diaphragm in the air gap is faulty, it’s possible that water can leak onto the cabinet and into the sink area. When this happens, then the air gap must be replaced.

Like the inlet valve, there is also a drain valve on most models. When no power goes to the drain valve it remains closed and prevents water from leaving the machine. When the valve receives power during the drain cycle, the solenoid opens and allows the water to leave the machine. If your drain hose is attached directly to the pump, you don't have a drain valve. The motor simply reverses and the pump sends the water in the opposite direction, which is out of the machine.

If the motor doesn’t turn or work properly, the dishwasher may not drain. Make sure you have power to the unit. If you notice that the motor hums but won't turn, it could be seized, and you probably need to replace it.

if you need to buy any parts, I have had alot of help from http://www.apwagner.com
Small objects can sometimes get stuck in the pump. When this occurs, you’ll need to open the pump and remove any debris buildup. The dishwasher pump is usually mounted directly to the motor and runs off the motor as well. The pump is also attached to the bottom of your dishwasher and pushes the water from the dishwasher.There's a few things you can look into that won't cost you any money.

First, manually remove as much water as possible and then check the sump area for paper or any other large object clogging the drain. A cup or so of water in the sump area of your dishwasher is normal and it is there to prevent the seals from drying out. The dishwasher will pump this old water out before beginning to wash.

Make sure the door is properly latched as the pump will not drain if the door is not latched properly.

Check the belt, drain line, air gap, drain valve and solenoid assembly, the motor, and the pump. If your dishwasher uses a belt to drive the pump, and it has broken or come off the pulley, replace it.



If you have recently installed a garbage disposer in your home, make sure that the drain plug on the disposer has been removed. It's just a little plastic piece that blocks the hole where you hook the dishwasher drain hose. If your dishwasher drains through the garbage disposer, you need to run the garbage disposer before you run the dishwasher to make sure that the drain is clear.

There is a drain hose between the drain valve or pump and the garbage disposal or drain line. If an obstruction has blocked this, then your dishwasher won't drain. The drain hose is connected by clamps to the drain valve and the disposer or drain pipe. Remove it and visually inspect it for a clog or a kink. Try to remove any debris. If it is in good condition, just put it back on, and if not, purchase a new one to install.

If you don't have an air gap in the drain line, at least use a high drain loop. Making a large loop about 18" off the ground with the drain line can prevent any back flow into the dishwasher from the sink.

If you have one, the air gap will be located on top of the sink. The air gap is there to prevent any siphoning of standing water from the sink. When your dishwasher drains, the air gap diaphragm will form a seal and allow the water to drain properly. If the diaphragm in the air gap is faulty, it’s possible that water can leak onto the cabinet and into the sink area. When this happens, then the air gap must be replaced.

Like the inlet valve, there is also a drain valve on most models. When no power goes to the drain valve it remains closed and prevents water from leaving the machine. When the valve receives power during the drain cycle, the solenoid opens and allows the water to leave the machine. If your drain hose is attached directly to the pump, you don't have a drain valve. The motor simply reverses and the pump sends the water in the opposite direction, which is out of the machine.

If the motor doesn’t turn or work properly, the dishwasher may not drain. Make sure you have power to the unit. If you notice that the motor hums but won't turn, it could be seized, and you probably need to replace it.

if you need to buy any parts, I have had alot of help from http://www.apwagner.com
Small objects can sometimes get stuck in the pump. When this occurs, you’ll need to open the pump and remove any debris buildup. The dishwasher pump is usually mounted directly to the motor and runs off the motor as well. The pump is also attached to the bottom of your dishwasher and pushes the water from the dishwasher.

Oct 26, 2009 | GE 24-7/8" Convertible Portable Dishwasher...

3 Answers

Water wont drain after wash!! Dishes wont dry all the way also


HI, usually, if the dishwasher dose not drain properly, it will be the fault of a defective or, malfunctioning pump. i will list several problem areas to check. Inspect each area properly and, replace any component that is faulty or fouled.


1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.

If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher.

Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.

2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.

Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.

3. Pump
Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.

4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.

5. Motor
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.

Replace the motor if defective.

6. Timer/control board
Replace if defective (note: uncommon problem).

Jun 17, 2009 | Kenmore 24 in. 15932 Built-in Dishwasher

2 Answers

Hobart LT 1 dishwasher leaving film on dishes


The machine is seldom the cause of "film". Make sure the unit is draining proper and that the fresh water supply is supplying good pressure.

Usually film is caused by using residential soap in a commercial unit. The commercial unit cycle is too short for residential soaps to dissolve and work properly. So soap ends up in your rinse water.

Mar 23, 2008 | Dishwashers

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