Question about Canon PIXMA MP620 All-In-One InkJet Printer

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I just recieved my canon pixma 5350 and it wont print color. I have tried the deeo head clean, which it provide only some blue but the rest blank. Im so confused

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  • Contributor
  • 24 Answers

Could be dried out ink cartridges. Try replacing them.

Posted on Nov 05, 2012

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Posted on Jan 02, 2017

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SOURCE: Printer will not use the magenta color

I had the same problem. It is most likely that your print head nozzles are clogged. Your choices are to attempt to manually clean them, or order a new print head from Canon.

Attempt the manual cleaning at your own risk, this doesn't always work. When it does not work, it means your print head is damaged.

To maually clean the print head. Printer cover up (so you can get to the cartridges and print head). Turn the Printer Off. Remove all the cartridges (I put each cartridge in a separate zip lock bag). Then flip up the lever and remove the print head.
Now heat (don't boil) distilled water (Iused a good sized cook pan and a plastic measuring cup to pour the water). Find a container you can soak the print head in (I used a deep alluminum baking pan). Pour the hot (not boiling) distilled water over the print head molding where the cartridges seat down (hold the printhead over your diposable alluminum pan). Then dunk the molded print head part into the pan numerous times. When the water gets dark change it (be carefuill not to stain the sink). Then slowly pour the hot distilled over the print head (opposite side from where the cartidges seat in). Eventually no ink will be in the water. Set the print head on a dry paper towel, and let it dry for 24 hours or longer. Reinstall the print head, then the catridges. If it worked, your true colors will return. It make take up to 15-20 photos to get all the ink catridges flowing-be patient. You can also just wait 24 hours after re-installing the cartridges, and hopefully it will take less photos to see the correct color match.

Never keep printing when a cartridge is low or out.
Print a few prints every week. Not printing for weeks causes the printheead and the ink flow to clog!

Good luck. I just recovered my S820 and my i900D using the above cleaning method. Like everything else, your mileage may vary! It cost me $1.29 for distilled water and about an hours worth of time!

Posted on Oct 20, 2008

  • 92 Answers

SOURCE: The 3eBK head stopped printing.

Try below some steps which might help you resolve the problem.

Print Head Cleaning / Head Refreshing If the printed Nozzle Check Pattern is broken, missing, or a specific color is not printed, clean the print head.

  1. Press the <Menu> button on the printers operation panel repeatedly until [MAINTENANCE] appears in the LCD.
  2. Press the left [<] or right [>] arrow buttons to select the cleaning setting you want. Select [HEAD CLEANING] or [HEAD REFRESHING] for deep print head cleaning.

    Note: [HEAD REFRESHING] uses more ink than [HEAD CLEANING], so perform [HEAD REFRESHING] only when necessary.
  3. Press the <OK> button.
  4. Print a Nozzle Check Pattern and perform at least two Head Refreshings if the pattern is not correct.
If this does not help, try removing the print head and then install it again. Once place, dont forget to aligh the head. Following are the steps:

Reseat Print Head Reseating the print head is seldomly needed to be done.
  1. Press the Open Button (1) to open the Paper Output Tray (2).

    mp780_openbutton.gif
  2. Raise the Scanning Unit until it stops.
    1. Pull and hold the Scanning Unit Lever towards you, then raise the Scanning Unit.
    2. The Print Head Holder moves to the middle.

      mp780_scanunit.gif
  3. Open the Inner Cover 1.

    mp780_innercover1.gif
  4. Open the Inner Cover 2.

    mp780_innercover2.gif

    CAUTION:

    a. Do not try to manually move or stop the Print Head Holder.

    b. Do not touch any metal parts.
  5. Press the ink tank's tab (1), then remove it from the slot (2).

    mp780_inktankremoval.gif

    IMPORTANT:
    Handle ink tanks carefully to avoid staining clothing or the surrounding area.
  6. Lift up the lock lever and take out the print head.

    mp780_ph_removed.gif
  7. Again, place the print head back in position and press down the lock lever.

    mp780_ph_inserted.gif
  8. Insert the ink tank into the empty slot on the print head. Press down gently on the ink tank until an audible click is heard. Make sure the ink tank is in the correct slot.

    mp780_inktankclicked.gif

    IMPORTANT:

    a. Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.

    b. If the ink tank is inserted in the wrong slot, perform two head refreshings.
  9. Close the Inner Cover 2.
  10. Close the Inner Cover 1.
  11. Pull the Scanning Unit Lever towards you to close the Scanning Unit.
  12. Align the print head position after the print head is installed. You can align the print head position either automatically or manually. When automatic alignment does not work well, align the print head position manually.
Automatically Aligning The Print Head Position:
  1. Load A4-or letter-size plain paper in the paper support tray. Auto alignment cannot be performed when the Feed Switch is set to [CASSETTE].
  2. Press <Menu> repeatedly until [MAINTENANCE] appears.
  3. Press left or right arrow to select [AUTO HEAD ALIGN].
  4. Press <OK>. The print head position alignment pattern prints.
  5. Check the printed pattern. If the printed pattern matches the illustration, the print head position alignment is complete.
Manually Aligning The Print Head Position:
When automatic alignment does not work well, align the print head position manually.
  1. Load A4- or letter-size plain paper in the paper support or cassette.
  2. Select the paper source with <Feed Switch> button.
  3. Press <Menu> repeatedly until [MAINTENANCE] appears.
  4. Use left or right arrow to select [ALIGN PRINT HEAD].
  5. Press <OK>. A horizontal pattern is printed.
  6. Beginning from column A on the printout, enter checkmarks in the patterns that have the most solid image.

    mp780_alignment1.gif

    (1): Bad example (Least solid box)

    (2): Good example (Most solid box)
  7. Press left or right arrow to select the pattern number that you checked in column A on the printout in step 6.

    (A): Column
    (0): Select pattern number with most solid image
  8. Press <OK>.
  9. Repeat steps 7 and 8 to adjust columns B to L. When all the horizontal patterns are adjusted, you will be prompted to print a vertical pattern [PRINT VERT. PATTERN].
  10. Press left arrow. A vertical pattern is printed.
  11. Beginning from column M on the printout, enter checkmarks in the patterns that have the most solid image.

    mp780_alignment2.gif

    (1): Bad example (Least solid box)

    (2): Good example (Most solid box)
  12. Press left or right arrow to select the pattern number that you checked in column M on the printout in step 11.
  13. Press <OK>.
  14. Repeat steps 12 and 13 to adjust column N.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.

If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Apr 26, 2009

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