Question about JBL Encounter 2.1 Computer Speakers

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Low Audio on my encounters and I can't change the volume

Alright, so I pulled my speakers out of storage, I just moved and got set back up. I hooked them up to my new laptop. when the laptop speakers run the volume is controllable however the speakers nifty volume controller is not working for me. I hope its not my speakers. But being as I'm no computer dummy the only other thing I could think of is maybe a conflict with the drivers and windows vista but I don't think it could be that...

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  • Joe Munn May 21, 2007

    Okay, so I just tried my girlfriends laptop it is a problem with either the drivers or vista, this is wierd..

  • tomkell Nov 12, 2007

    Hi ,



    Same problem with encounter , running windows xp and have tried to find a driver with no luck . the speakers voloume is very low even with the computer volume at max . they worked before on the same computer . i am totally baffled .



    please help

  • dead-dread Apr 08, 2008

    I'm running the speakers with a macbook, they've been fine for nearly a year..plug in plug out.. no probs. Been away for a few days though and plugged the mac back in.. Now even with full volume they are very quiet. Also when pressing the touch controls i get a buzzing noise...? When i went away for three weeks they were fine.. I've tried everything except kicking it.. WTF?

  • dead-dread Apr 08, 2008

    wow, just cured it... took the phono cable and touched it on the touch volume control (+) ...big buzz but now works fine again.. i'm no electrician so am at a loss to explain.. hope this helps anyone else with the same problem...

  • Anonymous Apr 02, 2009

    exactly the same with mine - not used for a while and now the sound is very quiet and not adjustable. I'm lost. Help?
    P.S. will try that cable trick tonight..


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Vista is now known to have driver acceptance problems and the manufacturers of peripherals are getting bolshy at hiving to provide answers- there is a war breaking out between uncle Bill and the rest of the trade. But try on line with the Sound system providers you may get lucky

Posted on May 21, 2007

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