Question about Gateway XHD3000 LCD TV

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Gateway TFT30W90 XHD3000, Powers on but no video

Audio background ok during power up, blue led on left side on, music comes on after 15 minutes in loop.

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  • Gateway Master
  • 14,553 Answers

You might want to check with Gateway---on a number of their units I have encountered they have no parts available----I presume you removed power from the unit for a while to see if when power restored it reboots?

Posted on Nov 05, 2012

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Posted on Jan 02, 2017

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  • 3 Answers

SOURCE: Blank Screen/Powers up, Power LED can be switched from ON (Green) to STANDBY (Red)

Gateway was sued Class action over LCD's and Plasmas they sold over a 2 year period. They resell 3rd party TV's that were very faulty, an immature design.

Here's what I learned about mine, which makes it limp through as a Computer monitor (both DVI and VCA) and halfway functional TV.
You have to connect a DVI source, on the Main Menu for the DVI input there is an option called "Factory Mode". scroll down to it with the CH buttons and select it with the vol button. The scroll to "initialize eprom", select and confirm it. After the "Waitting" words disappear, make sure you have a TV source connected, Then turn the TV off and on, using the hard switch in the back. The TV input should be defaulted to channel 10 or 11 now But you select a TV channel that has no TV signal on it (like channel 1 for example) , the whole TV input side will refuse to let you select it again, and you'll have a blank screen and have to start over.

That takes care of the blank screen thing Now the other problem is parental control is defaulting to "ON" or something, and you can't program channels. With the TV input Main Menu engaged, select "Setup Menu." If you have this problem, then you'll only see 2 options, all the TV input and channel programming options will be missing. You have to select Parental Control, and when it prompts you for a password hit the volume > button 4 times (or just wait for a minute.) This should bring back your TV System and auto prgram/manual search options.

Unfortunately, my TV doesn;t remember these setting very well if I select cable, it does better if I select "AIr". But at least it funtions - kind of. If you switch to your computer input, you probably will have to switch the monitor off and on from the back panel again. Mine always starts up with the menu onscreen. All this might bve less trouble if you have a the remote, I don;t know where mine went after the last move.

Good luck, and hope this helps.

Billy K.

Posted on Feb 12, 2009

  • 56 Answers

SOURCE: where to buy a power adapter for Gateway XHD3000

answered your own question there.

Posted on Oct 12, 2009

bammbammfran
  • 159 Answers

SOURCE: Flickering screen (likea strobe light)

Problem with flickering is in the board that is mounted to the back of the lcd screen. Part is only available in China.
Board will either need replacing or repairing (if it is repairable? Not all are)
I repair lcd monitors on ebay and just repaired one of these boards.
ebay id: bammbammfran

Posted on Mar 07, 2010

bammbammfran
  • 159 Answers

SOURCE: Gateway XHD3000 Monitor

I may be able to fix it for you
I believe the problem is in the same board that causing the strobing screen problem.
Cost is 150 to repair the problem board if it isfixable. No charge if not fixable.
You will have to pay round trip shipping for the monitor and power supply to Pennsylvania.
Ebays bammbammfran

Posted on Mar 07, 2010

bammbammfran
  • 159 Answers

SOURCE: No picture on my Gateway monitor

If you get power to the controls and you don’t have the startup sound or see the gateway logo when you plug it in, the main board may be bad.
If your picture was pinkish or dark at the top or bottom when it was working then you may have 1 or more of the bulbs failing.
If you have the startup sound and see the gateway logo and the screen just flashes and the power buttons stay lit, then it sounds like probably the inverter may have went.

Take the screws out of the bottom rear edge (these hold the front trim), and the 4 big black ones at the middle of the back that hold the stand bracket.
The trim then unsnaps. {Be aware of the small ribbon to the power button board on the right edge}Start at the bottom and release the trim (pulling up the trim on the screen side usually starts it off), then work your way up each side bottom to top ((a pocket knife or thin putty knife even a credit card, will help release the catches as you work your way up)
Then unsnap the top edge (rocking it while lifting helps)
Disconnect the ribbon at the power button board, (Tiny latch lifts up on a hinge and ribbon slides out)
Once trim is off, remove the 4 corner screws that hold the screen in. Then the screen will lift out with all the guts. You may have to pry up on a corner with a screw driver to get it started.
The inverter is under the medium size metal case.
The power board and main board are under the large cover.
You’ll then have to remove a bunch of screws including the usb board ones and unplug the bulbs and wire to the screen
then the power board and control board is under the center area under the metal cover
Shout if you need more info.
If you email me a good picture of the boards to bammbamm@ptd.net , I may be able to get a better idea if it is the inverter from a visual.
Thanks Fran

Posted on Mar 07, 2010

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I may be able to fix it for you
I believe the problem is in the same board that causing the strobing screen problem.
Cost is 150 to repair the problem board if it isfixable. No charge if not fixable.
You will have to pay round trip shipping for the monitor and power supply to Pennsylvania.
Ebays bammbammfran

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When I turn on the TV the blue indicator light comes on but there is no display, then the blue light starts blinking.


The following steps should be able to correct the problem:
1) Unplug the TV or remove AC power from the TV
2) Count to ten and then plug in the TV
3) Locate the [Menu], [VOL-] and [Power] button on the TV’s side panel
4) Using the buttons on the TV’s Side Panel, press and hold both the [Menu] and [VOL-] buttons.
5) While holding those buttons, press and release the [Power] button one time and count to 3 before releasing the [Menu] and [VOL-] buttons.
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8) Press the [Mute] button on the TV remote twice
9) Unplug the TV or remove AC power
10) Count to ten and plug the TV in
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12) Wait 40 seconds and the TV picture should appear
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14) If the picture does not appear, power on the TV manually:
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· If the LED begins flashing again, power ON the TV without unplugging
If the LED begins flashing again, contact us directly by phone to obtain a local authorized service center for you.
If the TV does power on, please reply back with the software version number for us to research this issue. Please follow these steps to obtain the software version number:

1) Press the [Menu] button on the remote control.
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If it's a Gateway XHD3000, I may be able to fix it for you
I believe the problem is in the same board that causing the full strobing screen problem.
Cost is 150 to repair the problem board if it is fixable. No charge if not fixable.
You will have to pay round trip shipping for the monitor and power supply to Pennsylvania.
Ebays bammbammfran

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