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It could be that the buttons are worn out. You'd need to replace the keypad to fix it, which will likely cost about as much as a new microwave. See if you can get it fixed under warranty, also, try cycling the power, it's always worth a shot.
Reset the clock. Press "Clock" and the correct time, using
the number pads. Press "AM/PM" if applicable, and press "Start" or
"Clock" to confirm.
Press "Timer On/Off" to reset the timer if nothing on the
touch pad will operate. Use the number pads to select a new timed
amount, if desired, and press "Timer On/Off" to start. Press again to
Press and hold "Clear/Off" for three seconds if the timer
will not function or is blinking when you touch the pads. This will
release the "Child Lock" feature. Make a new touch pad selection.
Disconnect power to the microwave if following Steps 1
through 3 does not resolve the blinking timer. Wait a few minutes, and
then restore power to reset the microwave.
However if the problem persist the display board main control board is faulty
F2-E0 - Shorted Touch Pad (Keypad) - Check the connection between the touch pad (keypad) and control board (clock) to make sure it is secure. Select the 'cancel' function and wait 60 seconds. If error code reappears then replace the touch pad, or touch pad and control board (clock) if all one assembly.
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if everything works except the heating, it is most likely the mag tube is on its way out.........that is the most common reason for it not too cook.......since the microwave is a GE and it is 3.5 years old, i would say you are better off buying a new microwave, the mag tube starts at around $70.00 and up + the labor it costs too have a service person put it in........around another $60.00
Your Control Key Pad is a circuit with each function and button a switch. The pad on your TV Remote, and Telephone is no different. The Key Pad is failing, It will only get worse. Determine if you can replace the Touch (Key) Pad. Not the Control Circuit, just the Touch Pad. Sometimes you can get it seperate. It connects by a Flex Cable to the Control Circuit.