Question about Logitech QuickCam Pro 9000 Web Cam

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Cannot load disc Quickcam Pro 9000

Hi
I cannot load the disc ,it comes with Error1101.Error reading from file
1:\quickcam\x32\1033.mst Verify that the file exists and you can access it. what do i need to do
Cheers dennis

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  • 8,637 Answers

When you try to install the camera softwre is the camera connected to the USB port? If so disconnect it and reinstall the camera software program and when the program asks you to connect the camera to the USB port, do so. That should work.
Also here is some info you might be able to use.

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 12, 2009

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1 Answer

I have a logitech Pro 9000. It works completely fine with GChat, but not for Skype. Skype complains " bad internet connection" and the video I transmit is mostly frozen. On the other hand the...


hi freeman319

you might want to try and uninstall the quickcam application. as i've researched skype is having problems with certain cams compatibility. just try and uninstall the quickcam application but not the drivers. with this you may still be able to use the quickcam with other applications.
you can uninstall it through the control panel>add remove programs

also if you are using a headset or separate mic and headset with the video call you would want to disable the mic on the quickcam
go into Device Manager and disable the microphone in the Pro 9000

ofcourse this is just some things you can try but is not guaranteed to solve your issue. please let me know if this works. thanks.

hope this helps
janc30

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HI,

Logitech has released new cam drivers for windows 7.Please click on the below link to download it.Once you click on the below link just click on run.After it is finished downloading just follow the onscreen instructions to install the drivers for windows 7.

http://www.logitech.com/pub/techsupport/quickcam/lws110.exe

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