Question about Tanita HD 351 High Capacity Bathroom Scale

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I have an error message on my tanita scale. How do I fix it myself

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Posted on Jan 02, 2017

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SOURCE: How do I set Tanita digital scale with 2 memory

Go to www.Tanista.com/ProductManual/PDFs/2001_manual.pdf

This should provide the answers you are looking for.

law4644

Posted on Jan 21, 2009

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SOURCE: TANITA UM-016 BODY SCALES

Try downloading the um-80 manual. It's equivalent.

Posted on Apr 25, 2009

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SOURCE: need to reset scale bf-681 tanita scale

I have a tanita body composition scale BC-534. It suddenly stopped working. I have new batteries. Is there a way to reset the digital disolay?

Posted on Jan 20, 2010

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SOURCE: When setting Tanita scales specifics, after set, I get an error

I had the same problem with the error message coming up and emailed Tanita. The regional representative contacted me by email. He had me check with new batteries and clean the contacts. Then he cross-referenced my model and lot numbers and said that my scale was still under warranty and if it met the warranty criteria would be replaced. Tanita has a 10 year warranty on this scale and my scale was 5 years old. He gave me an RMA# to submit with my receipt and about 10 days later I had my replacement scale!! Fantastic Customer Service! Thank you Tanita!!!

Posted on Jun 17, 2010

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1 Answer

Error code r5 on Tanita BF-350


Just spoke with Tanita Tech support- r5 indicates if the scale is in PC mode (able to receive data from scale). There is a button sequence to toggle between PC mode and stand-alone mode.

1. Press&Hold Zero button, then Press&Hold On/Off.
2. Release.
3. Arrow buttons toggle between PC mode and Stand-Alone, select which mode you would like.
4. Press Set button to select mode.

Hope this helps!

Mar 23, 2012 | Tanita BF 350 Pro Body Composition...

1 Answer

Hello, my new device Tanita BC 532 measure weight and body fat%, but no reaction when I try to press rest of the featured keys. I use the description attached, and the weigth and fat% showes alternly on...


My Tanita BC-532 also developed this fault. It seems to be common with a number of the models! I asked Tanita and over a number of emails this is what they said:

"not to place it in wet rooms and remove the batteries if stored for a longer time period."

When I said it was in a bathroom (isn't that where everyone keeps their scales) NOT a wet room - they said any bathroom is classed as a wetroom!
When I said how can you tell if the batteries are just about to run out (that's what seems to trigger the fault) I had no reply; and when I asked how long is a "long period of time" - 2 weeks/ 2 months (we used to use ours every 1-2 weeks) again no reply to this question.

Now out of warranty after 5 years Tanita suggested it I didn't follow either of these instructions above (in the manual, but not defined) then I only have myself to blame. They did suggest one remedy was to:


"1.Take out the batteries.


2.Make a short-circuit between (+) and (-)with a piece of wire.


3.Put the batteries back and try it out.


If that doesn't work, you simply have to discard it. "

Personally I don't think this is satisfactory and I won't buy Tanita again. Scales should last much longer. They should make any warnings clearly defined - especially based on the number of times this happens according to reports from users on internet.

It seems this is a well known fault and I would thus suggest scales are not fit for purpose over longer term. Tanita should own up to this and stop avoiding their responsibilities.

Should you not keep in the bathroom, use every few days, and replace batteries before they get too low - then these scales are great (well they were for the first 5 years!)



Dec 25, 2010 | Tanita BC-533 InnerScan Body Comp Scale

1 Answer

Display gives Error message


On my scales you have to have bare feet for it to measure body fat index, if you still get err, moisten ythe soles of your feet with a cloth to get a better contact.

Jan 28, 2010 | Tanita Digital Body Fat Scale with 2...

1 Answer

Need to reset scale bf-681 tanita scale


I have a tanita body composition scale BC-534. It suddenly stopped working. I have new batteries. Is there a way to reset the digital disolay?

Jan 12, 2010 | Tanita Bf681 Body Fat Monitor Scale...

2 Answers

Tanita innerscan stopped working. New batteries installed but will not switch on. There is no display except on the guest button which comes up with "88888" when pressed. Any ideas - thanks


Maria,

sorry no, i don't have a sltn. however i recently experienced the same issue w/ my tanita innerscan. i've just notified Tanita's customer service... have you had any progress?


Dec 30, 2009 | Tanita BC-533 InnerScan Body Comp Scale

2 Answers

CALIBRATING A TANITA KD-200-110 DIGITAL SCALE.


According to Tanita, you must send the scale back to the factory to adjust the calibration. As of September 2011 the cost is $125.00

This is more the scale costs.

Moral of the story. Don't buy Tanita.

Aug 24, 2009 | Tanita 1479V - Digital Pocket Scale /...

1 Answer

Getting error E 11 on unit.


ok here is what I found: •E - 11 is displayed when there is a loose connection between the control box and the weighing platform.•Confirm that none of connections between the scale and control box are loose or unplugged.•There may be excessive vibration which will disturb the measurement process.
you can dowload the manual here http://www.tanita.com/en/tbf-300a/184-catId.520093719.html. If those solutions do not work i reccomend contacting the manufacturer here http://www.tanita.com/en/contact-us/ as the unit may be under a warranty.

Apr 01, 2009 | Tanita TBF 310 High Capacity Pro Body...

1 Answer

When setting Tanita scales specifics, after set, I get an error


I had the same problem with the error message coming up and emailed Tanita. The regional representative contacted me by email. He had me check with new batteries and clean the contacts. Then he cross-referenced my model and lot numbers and said that my scale was still under warranty and if it met the warranty criteria would be replaced. Tanita has a 10 year warranty on this scale and my scale was 5 years old. He gave me an RMA# to submit with my receipt and about 10 days later I had my replacement scale!! Fantastic Customer Service! Thank you Tanita!!!

Mar 26, 2009 | Tanita BC550 Innerscan Body Composition...

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