Question about Linksys VOIP VONAGE PHONE ADPTR 2-PORT PAP2 Router

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Internet disconnects my internet disconnects when I answer my phone

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Do You Have Filters On All The Phone Lines? here Should Not Be One On The Line To Your Computer. Alot Of People Have This Problem If Your Mechanically Inclined Check To Make Sure None Of The Phone Jacks Have The Wires Backwards. Also It Could Be A Problem In The Line Somewhere Out Side The House Did It Rain Recently?

Posted on Jan 05, 2009

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Posted on Jan 02, 2017

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I don't know much about this sort of thing, or know if it can be fixed but I'm tired of it. I play online games via steam and the modem, a speedtouch thomson st536, will randomly disconnect. I know...


The line filters may be faulty. You may need to replace some lins filters.
Try disconnecting all your phones and faxes while you are on the Internet to see if the problem still occurs.
Check with your ISP, they can check your modem connection.
Check the line filters on all your phones and faxes.

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PLEASE RATE THIS ANSWER, IF YOU GET ANY HELP FROM THIS ANSWER OR LIKE THE ANSWER

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Hi, the problem is unlikely to be related to your wireless router and more likely your internet modem.
If sounds like you are most likely on a DSL internet connection.
If you have a DSL modem, you need to have a filter on your phones in the house to prevent internet disconnecting. Usually you get one with your adsl modem, but if you need more or if you did not get one you can purchase them from any computer store and possibly an electronics or even supermarket. They are very cheap.

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1 Answer

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The wireless channel of your phone and Wireless Internet with your router could be the same.

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If this is your router ( WRTT160N ) then the answering machine and router should not conflict. I can only see this happening if you are getting the Internet from DSL through the phone line and you have not put a filter on the jack going to the answering machine.
This would not disable to router but actually stop your DSL signal from making sense to the router.
This router has a wonderful piece of software on the install disk called "Linksys EasyLink Advisor that can detect bugs from the computer all the way to the Internet. 
If you do not have the disk, you can download it here:
http://www.linksysbycisco.com/US/en/support
If you have more information I can be more helpful.

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if it only disconnects when you dial or receive a call then the software might be corrupted. re-installing ,ay fix the problem

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is it an ip phone or is it a normal one...if its a normal phone you have to buy a filter to put between it and the wall jack...if its an ip phone post the specs here and ill get back to you

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have u got a modem to your laptop or pc so it will stop the phine interferring with the internet connection. if u dont have a modem and your laptops a dial up connection the phone WILL make u *** offline. i would buy a router or ask a computer man to fix a modem to your internet wires so the phone wont take u offline.

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First off all You should try disconnecting the phone for a few hours and then checking your internet connection. if the problem reoocures while the phone is unplugged then the phone is not at fault. If it doesn't - reconnect the phone verify that it's not plugged to the same power outlet as the router and place the Vtech base in a diffrent part of the room. good Luck

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