Question about Office Equipment & Supplies
Only prints in colors that are really faded no black
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: printer does not make black
Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.
Posted on Aug 26, 2008
Clean the printhead, then print a demo sheet.
Click on this link or copy and paste the complete link into your browser.
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Posted on Jan 02, 2009
SOURCE: Kodak 5500 print faded colors
You need a new printer head. I had the same problem and so did my mom. Here is the good news, it wont cost you anything. Just go to the KODAK web site, you can get to it by Googling Kodak all in one tech support and walk through the step by step. Sounds like you have done most of what they will walk you through already. At the end (takes about 5 minutes) the web site will tell you you need a new print head. They then will let you order it right online at no cost to you. Delivery is about 3 to 5 business days. Good luck.
Posted on Jan 17, 2010
The print heads for the black cartridge are probably plugged.
You can try using the software to clean the printheads. Go to the Kodak AIO Home Center and under "Maintenance" there will be a button that will allow you to clean the print heads. If you don't notice a difference after 2 or 3 cleanings you will have to remove the print heads (youtube video here: http://www.youtube.com/watch?v=n1AYgfPHy0o) and clean them with warm water and some Q tips.
Posted on Mar 06, 2011
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