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Puter freezes during restore of intel video driver

When i try to restore my video driver from my restore disk, my puter freezes and won't finish.

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  • sandan737 Jan 06, 2009

    thanks dopeshat, did that and it worked perfectly. thanks again.

  • Alex Smallwood
    Alex Smallwood May 11, 2010

    Need some more information mate if uyou want me to help



    What Make and model is your computer?



    What Operating System Are you running? Xp , Vista?



    Why are you trying to restore the driver?



    What version is the driver you are trying to restore



    Have you checked the manufacturers website for your computer because there might be a more rec ent version of the driver than the one on the restore disc.

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  • 51 Answers

Download the driver from the manufacturers website and install it that way.

Posted on Jan 05, 2009

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If you don't mind loosing everything on the hard drive, restoring the system is fairly easy.
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Does anyone have any ideal what video chip set is compatible with the Intel mother board of the GX520 DELL? I have tried the nvidia cards with no luck. The bios is current and set for Auto...but the board...


Hello ssc2657 so you have the tower with 2 PCI slots. And 1 PCI-express x1.
I see the motherboard here:
http://support.dell.com/support/edocs/systems/opgx520/en/ug/mtabout0.htm#wp1073911
(let me know if It is not what yours looks like)
you asked "you haven't had this very issue your self?"
Well sort of.... I don't have a Dell PC, I build my own..I have had the odd problem over the 16 years I've been building my own and the family's but I have always found a solution.

Now I would suggest backup anything important in case Windows piles up on you while trying to get the drivers for your video card working. ( with Windows, Dell, Nvidia and Intel drivers not to mention your audio drivers all trying to play nice together anything can happen)
to get ready :
update windows to at least SPK2 ,(SPK3 better yet)
update intel chipset ( so windows can see whats on the motherboard) yours is the "Intel 945 Express" (need more info GM, GMS or PM)
update Intel video driver (to eliminate risk of conflict)
now we are ready

Now I would take these steps :
1) download the newest video card driver for the card you want to install for the proper OS (operating system IMPORTANT)
2) delete all the video card drivers EXCEPT THE INTEL video card driver with the add/remove feature in the control panel.
3) shut down the PC. turn off powerbar or UPS then unplug power cord.
4)Touch the metal parts of the case as much as possible while opening and working in the case if you don't have a antistatic wrist stap.
5)Install video card making sure there is no dust or lint in the PCI slot, and if the card is old and showing oxidization I might clean the contacts on the video card with a white erasure....carefully....very carefully.
6)Assemble the case
7)Connect video cable to video card
8)Plug PC in, turn on power
9) start PC.

If all goes well when windows starts you will get a large popup from windows asking to find a driver for you. CLICK NO AND CANCEL.

10) if you downloaded a new driver, install it now. if you only have the cd that came with the card ( the original driver from when the card was made {which is not as good}) then run it now.
11)reboot when driver is finished

Hope this works if it doesn't please post the model of the video card you are trying to install.

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I want to wipe my computer and take everything back to factory settings with only the programs that wcomes with windows. My computer is a little older but I have a dell and it has windows xp profesional on...


1 Turn on the computer.
During the boot process, a blue bar with www.dell.com appears at the top of the screen.
2 Immediately upon seeing the blue bar, press <Ctrl><F11>.
If you do not press <Ctrl><F11> in time, let the computer finish starting, and then restart the
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NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.
3 On the next screen that appears, click Restore.
4 On the next screen, click Confirm.
The restore process takes approximately 6–10 minutes to complete.
5 When prompted, click Finish to reboot the computer.
NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.
6 When prompted, click Yes.
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7 Click Next.
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8 After the computer restarts, click OK.

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Hanto is correct in saying "You shouldn't have to give it a name if you don't want to. Windows will self-name the comuter based on a formula that it decides on." but the install should not freeze regardless of which option.
Have a good look at the "data" side of your restore CD, make sure it is spotless with no scratches. If it is damaged see can you "borrow" an OS CD which matches the OS product on the license sticker which you will find stuck to the PC from someone else (idealy an OEM copy). You will be able to load windows using this and entering your "KEY". You may have some driver issues, but if your PC came with a 2nd Driver CD you won't have any problems, otherwise you may have to download them from the PC manufacturers site.

If this solution is of any help please remember to rate it.

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