Question about Sony DVP-CX995V Multi-disc DVD Player
My Sony DVP-cx995v stopped playing dvds displays cannot play disc.
I have about 300 loaded and have been playing ok till I went to turn down volume instaed I pressed (+) disc skip durring a playing on a movie in "disc exployer " mode.
I had the same "Cannot play" problem - happened suddenly, I don't think I was doing anything unruly at the time.
After checking repair (exchange) prices in excess of $250 from Sony, I decided to open the cover to see if I could see anything wrong - normally a futile exercise with electronics except that in the past I have cleared errant disks that have lodged themselves near the drive/player at the rear of the library.
Upon opening and watching the library try to load and play I noticed the drive itself was not spinning the disk once loaded. It would sit for awhile, thinking about it I'm sure, then would unload and load the next dvd, again failing to spin.
I thought okay, maybe try to spin the dvd while in the player to see if it's jammed or otherwise hard to turn. It was not hard to turn and spun freely. In fact, when I put my finger through the hole at the exposed side of the player at the hub to spin the dvd, clockwise, it suddenly started to spin - and play!
I put the whole thing back together to test and all seems to be working fine at this point. Not sure what would cause the motor to stop spinning and remain in that state through poweroff/on cycles etc. but I'm sure this is not the last time I will have trouble of this kind.
I would note that when replacing the library back in its home on the shelf, be careful not to tip the library, especially toward the player area because the disks will spill out of the carousel near the player and become jammed when you power it on and attempt to load. A final tip of the library away from the player area may clear this if you hear the disks rolling out of their slots and you don't want to open the top again (it's a darned heavy box when fully loaded).
Posted on Jan 18, 2009
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Posted on Jan 02, 2017
Sony has a new firmware release to resolve this issue.
http://esupport.sony.com/US/perl/swu-download.pl?upd_id=2824&mdl=DVPCX995V You can download it from this site along with the instructions
Posted on Dec 08, 2010
The laser goes thru a different lens arraignment for DVDs.
Take it to a TV shop and have them "blow out" the laser assembly with some CO2 and clean the lens.
Posted on Jan 22, 2009
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