My Sony DVP-cx995v stopped playing dvds displays cannot play disc.
I have about 300 loaded and have been playing ok till I went to turn down volume instaed I pressed (+) disc skip durring a playing on a movie in "disc exployer " mode.
I had the same "Cannot play" problem - happened suddenly, I don't think I was doing anything unruly at the time.
After checking repair (exchange) prices in excess of $250 from Sony, I decided to open the cover to see if I could see anything wrong - normally a futile exercise with electronics except that in the past I have cleared errant disks that have lodged themselves near the drive/player at the rear of the library.
Upon opening and watching the library try to load and play I noticed the drive itself was not spinning the disk once loaded. It would sit for awhile, thinking about it I'm sure, then would unload and load the next dvd, again failing to spin.
I thought okay, maybe try to spin the dvd while in the player to see if it's jammed or otherwise hard to turn. It was not hard to turn and spun freely. In fact, when I put my finger through the hole at the exposed side of the player at the hub to spin the dvd, clockwise, it suddenly started to spin - and play!
I put the whole thing back together to test and all seems to be working fine at this point. Not sure what would cause the motor to stop spinning and remain in that state through poweroff/on cycles etc. but I'm sure this is not the last time I will have trouble of this kind.
I would note that when replacing the library back in its home on the shelf, be careful not to tip the library, especially toward the player area because the disks will spill out of the carousel near the player and become jammed when you power it on and attempt to load. A final tip of the library away from the player area may clear this if you hear the disks rolling out of their slots and you don't want to open the top again (it's a darned heavy box when fully loaded).
Good luck!
SOURCE: can not get dvp-cx995v into hdmi output
Sony has a new firmware release to resolve this issue.
http://esupport.sony.com/US/perl/swu-download.pl?upd_id=2824&mdl=DVPCX995V
You can download it from this site along with the instructions
SOURCE: Have a Sony DVD multi disc player model
try different discs, sounds like it doesn't like the media.
SOURCE: CH-DVD 300 Freezes Then Skips Ahead
Chech the laser lens rails maybe got dirt clean it take off the grease they got.
SOURCE: Sony CX995v "Cannot Play" message on DVDs but plays CDs O.K.
Hi...
The laser goes thru a different lens arraignment for DVDs.
Take it to a TV shop and have them "blow out" the laser assembly with some CO2 and clean the lens.
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I have the same problem. all has been good for a couple of years. Tried to play a disc yesterday and now all I get is "cannot play disc" on every single disc in the machine (almost full (home burns and store bought)). Not to mention that it won't stop trying to play the next disc so it is like and endless loop unless you open the door. Not only do I not want to shell out for another one but I definitely don't want to have to type in all that info again.
Can anyone solve this dilemma??
Thanks
I have the same "CANNOT PLAY DISK" message. I opened the unit and found a cracked cable between the DVD laser unit and green circuit board. I replaced the cable and now the unit will play CDs but will not play DVDs. Any other solutions out there?
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