Question about Toshiba Satellite A65-S1065 Notebook
If I put in a disc, it spins but the computer doesn't read the information. (It worked until recently.) A computer guy told me it's the driver, a part of the software embedded in the Windows XP that was installed on my computer when I bought it years ago. I have tried to find that software online but have been unable, I guess because it's part of the XP package from Toshiba. It seems extreme to reload everything on the computer just for this little piece of software, but I do want to be able to use a dvd/cd player on my computer so that I can install new software. Any ideas on how to fix the driver? Or, if I buy an external dvd-rom and plug it into the USB, would I have the same problem as my internal player, since the problem seems to be the driver (software) and not the drive (hardware)? I'm not a computer person, so I hope this makes sense. Thanks for any suggestions! --Jillian
Ok here is the thing. the driver that you are referring to is native to the XP operating system. Meaning the driver is embedded. If the CD/DVDROM comes up under my computer that means only 1 thing. The driver is ok. if you have tried more than 1 CD and the drive still does not read it., it means only 1 thing. The drive is defective. if you use an external drive via USB you should not have any problems. If you do then you will need to reload Windows but that will be an unlikely event.
Posted on Jan 05, 2009
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