Question about Audio Players & Recorders
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Posted on Jan 02, 2017
SOURCE: I was listening to my
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
Posted on Jan 01, 2009
Do a soft reset, once or twice, by pressing the power and center buttons at the same time. This should work. It did for me, and I found the answer on the Griffon site. Hope it helps!
Posted on Nov 13, 2009
from what you have described and what i have read on the rca technical forum. the problem seems to be a flash memory error or the slide lock is activated on the unit. Is the unit locked? if not
it means the flash memory is no longer working or is intermittently working. There isnt much you can do on the consumer level. And with the price of the unit its not really worth paying to get repaired. I would suggest replacing the unit. From what i can tell rca charges 55$+ shipping to fix this error. If its under warranty they will fix it free of charge, as long as it has not been tampered with. If its not under warranty its up to you to decide is it worth paying 55$+shipping or buying a new unit. No one likes to hear this, But unfortunately that is the case.
I hope this helps you understand your problem. If you require further explanation or assistance i will be glad to provide it. Thanks and have a great day -Midwest-tek
Posted on Aug 20, 2010
Testimonial: "Thanks MIdwest, you have been very helpful. I believe that you are correct when you stated that the flash memory was no longer working. "
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