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Once you make your cell phone discoverable, put the Plantronics
Explorer 320 headset into pairing mode by holding the call control button until
the headset flashes red and blue. Here is the link for the
Explorer 320 User's Guide with the pairing instructions.
I would suggest turning off your phone and headset. Turn your phone back
on and put the headset into pairing mode (the headset needs to be
turned off when starting the pairing mode) pull up your menu on your
Bluetooth phone and try reconnecting the two again.
Below is the Explorer 320 User's Guide for more information.
I have a 300 series Plantronics and it only functions if I unpair and repair with the I phone each time I want it to work. The AT & T technician tells me that the one I have has old software in it and that is all it will ever do. It also does not "beep" in the ear when it connects like it did when I had it paired to my Motorola L7. That makes it hard to know if it is connected even though the I phone says it is paired with the Plantronics ear piece even if the ear piece is turned off.
Once you make your cell phone discoverable, then put the Plantronics
Explorer 330 into pairing mode by holding the call control button until
the headset flashes red and blue. Here is the link below for the
Explorer 320 user guide which has the pairing instructions, it will be the same for the 330.
I am helpconnect from above problem. I finally got my 320 plantronics wireless headset to connect. I did not have problems pairing my headset, but it would not connect. I had removed and added back the device several times with no luck. Then, I turned my phone and headset off for approx. two minutes and turned them both back on and selected the yes to connect and it did.