LG 2077 CW-has IE code issue as well as soap dispensing problems
The bleach dispenser has never worked properly. When we run hot/cold temps on the cotton/towel cycle the bleach has never come out. It seems to know when there is a colored load in and has ruined tons of clothes which we sent off to LG as instructed with no reply. It still does not work. Now, the soap dispenser only works on the speed wash cycle, no other. All other cycles show an IE error and the machine stops midway through the other chosen cycles without dispensing the soap. Sometimes with kids, a good clothes washing is needed. This is our 2nd 2077 as the first one lasted three weeks. Wish it had never been delivered.Can`t find our owners manual. Can you help?
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Re: LG 2077 CW-has IE code issue as well as soap...
IE is an inlet error indicating that the machine has not filled up to the correct water level within 10 minutes. Could be a bad inlet valve, low water pressure or a problem with the inlet hoses (do not use anti flood hoses with these machines, use only the included fill hoses).
It sounds like all of your problems lie with the water fill. If the dispenser compartments do not get water added to them then the soap, bleach, and/or softener will not dispense properly. Then it will still be present and may dispense on the next load instead.
It is also VERY important that you use an HE (high efficiency) detergent and the correct amount (2-3 tablespoons per load). Otherwise you could end up with oversudsing issues which can also keep the bleach from dispensing properly.
Also make sure to not use GEL bleach, GEL detergent or GEL softener as they are too heavy and will not dispense properly. If all of these recommendations do not help then there is a definite issue with the incoming water supply from the inlet valves (especially if the IE errors continue). In that case you will need a technician to check the inlet valves inside the machine.
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The 1st thing to try is to take out the dispenser ,there is a little piece that you will push down and then pull the entire assembly out, rinse it out with hot water ,most likely there is a build up in the dispenser,there after use only powder detergent, and no more then 1 tbs ,and any other stuff IE bleach ,fabric softener,use 1/2 the amount and dilute it with water.
You may have one of 3 issues. The dispenser valve is not working for the bleach dispenser, the control board is not feeding power to the dispenser valve or the dispenser drawer is not draining the bleach properly. You will need an authorized LG technician to help you with that.
This is a problem with all front loaders. We have used those cleaning tablets in a regular hot cycle per the directions on the box. You can also try placing 1 cup of crystal dishwashing detergent in the tub and fill the soap dispenser with bleach and run a quick cycle full hot.
My wife has been complaining that the bleach and fabric softener dispenser still had water in it after washing. After removing the top to the washer I found that there are 4 components to the dispenser. 1. the solenoid (part of a 3 solenoid bundle) for the cold water, 2 the controller to the solenoid 3. The hose from the solenoid to the dispenser, and 4. The dispenser. After checking that there were no kinks in the hoses. I checked the solenoid found it had power at the right time but the flow was low. I shut off all the water and disconnected the lines going into the back of the washer I found that the cold water filters were clogged. After cleaning them (there were 2 for each hot and cold) The washer worked correctly.
The dispenser works on a siphon principal. If you over fill the cup it will start the siphon and empty before it should. If that's happening you're using way too much. You only need about a tablespoon of soap, softner and bleach for a full load.
The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.
We had the same problem- for us it was because we were mixing laundry booster (Oxyclean) with liquid soap in the dispenser. It seems the water running through the tray had insufficient pressure to properly flush the tray out, so residue accumulated on the back & underside of the tray. Our water pressure is good here, and we don't use a water softener or filters that can reduce the pressure. Unfortunately it seems to just be a bad design of the soap dispenser tray.
We also had a problem with water/bleach leaking from our soap dispenser- when we used the bleach compartment in the dispenser we got leaks dripping onto the floor from behind the front cover of the washing machine. It was running down the front of the washer behind the front cover & coming out onto the floor. The repair guy said this was because the dispenser tray was pulled out too far, but the reason we were pulling the soap tray out so far was because the bleach compartment was too far back in the tray to use if we didn't. Now we just leave the drawer partially closed & pour the bleach directly into the soap compartment along with the soap.
my washer is about 1 year old. It started leaving water in all the the compartments,soap,bleach and softner. I tried everything also. Nothing seemed to work. I finally took the hoses off the back of the machine, and the cold water hose screen was clogged up going into the machine. I cleaned all the screens and haven't had that problem again. I think there wasn't enough water pressure to flush out the containers. I dont think its gravity or suction, its water pressure. unless you get a blast of water into these compartments, there will always be water left in these containers.