Question about LG WM-2077C Front Load Washer

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LG 2077 CW-has IE code issue as well as soap dispensing problems

The bleach dispenser has never worked properly. When we run hot/cold temps on the cotton/towel cycle the bleach has never come out. It seems to know when there is a colored load in and has ruined tons of clothes which we sent off to LG as instructed with no reply. It still does not work. Now, the soap dispenser only works on the speed wash cycle, no other. All other cycles show an IE error and the machine stops midway through the other chosen cycles without dispensing the soap. Sometimes with kids, a good clothes washing is needed. This is our 2nd 2077 as the first one lasted three weeks. Wish it had never been delivered.Can`t find our owners manual. Can you help?

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IE is an inlet error indicating that the machine has not filled up to the correct water level within 10 minutes. Could be a bad inlet valve, low water pressure or a problem with the inlet hoses (do not use anti flood hoses with these machines, use only the included fill hoses).

It sounds like all of your problems lie with the water fill. If the dispenser compartments do not get water added to them then the soap, bleach, and/or softener will not dispense properly. Then it will still be present and may dispense on the next load instead.

It is also VERY important that you use an HE (high efficiency) detergent and the correct amount (2-3 tablespoons per load). Otherwise you could end up with oversudsing issues which can also keep the bleach from dispensing properly.

Also make sure to not use GEL bleach, GEL detergent or GEL softener as they are too heavy and will not dispense properly. If all of these recommendations do not help then there is a definite issue with the incoming water supply from the inlet valves (especially if the IE errors continue). In that case you will need a technician to check the inlet valves inside the machine.

Hope this helps, please rate my solution.

Posted on Jan 11, 2009

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Posted on Jan 02, 2017

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