Question about Samsung WF431AB 3.9 cu. ft. Front Load Washer
Samsung front load washer get lock unlatched
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Posted on Jan 02, 2017
Your water pump probably has debris in it. Remove the back center cover. The water pump is right there. Thread the drain line back through the machine and put the end in a bucket on the ground, most of the water will drain. I used towels to deal with the rest. Remove the water pump and open it up, I found a quarter. Reinstall and if you found debris the machine should work. It took me 1/2 an hour to do this, not worth calling for service.
Posted on May 20, 2009
here is the most common cause for this problem, according to the Samsung repair guy that was here to fix mine today.
On these washing machines it is possible for some debris (in my case it was a small screw from my packet) to make its way passed the drum and into the pump. Once this happens then the impeller of the pump becomes restricted or completely blocked which will result in the above mentione symptoms.
On some machines the pump is on the front, on others at the rear of the machine. In my case it was at the rear, removing the rear panel will allow easy access to it. Have a bucket ready, when the hose is removed from the pump the water will be draining from the machine. 3 bolts and a hose clamp on the inlet and another on the outlet hose. Disconnect the electrical plug from the pump and you can remove it from the machine for cleaning. A very easy job, requiring little skills and not much in terms of tools. (make sure machine is UNPLUGGED from AC outlet)
Remove obstruction(s) from pump and reinstall in reverse order of disassembly. The guy says these pumps are really tough so if you hear it buzzing, trying to go while it's jammed it's a good sign it will work. If not, replacement will be necessary.
Cost me $140. Could have been worse I suppose. Advise: Empty pockets BEFORE washing clothes...
Posted on May 26, 2009
SOURCE: door won't close/lock
Just had the same issue. The latch, which rotates up and forward, is spring-loaded towards the rear. If 'tripped' to closed position, it cannot rotate back down until it's carrier/hinge slides slightly forward. I bent a sturdy wire into a long 'U', then bent both ends down (~3/8in) and slightly outward to hook over the latch-hinges and pull both sides gently (its plastic) forward, while rotating the latch downward with a small screwdriver. be careful to keep what appears to be a brown plastic button raised, if it pops down from above the latch. Yes, having 4 hands would help, but the 'U' wire can pull from behind the two outer edges with one finger. Once the latch rotates down, release tension on the 'U' wire and extricate it - problem solved.
Jon (We don need no steenkin manuals)
'Build a more idiot-proof machine, and the universe will build a better idiot.'
"We don't take no s*** from no machines."
Colonel Jason Grant (Walter Koenig), Moontrap 1989
Posted on Dec 19, 2010
SOURCE: i have a samsung front
This means your drain is blocked. You may have access to it through the front at the bottom but If you cant access it from the front You will have to tilt the machine back as far as safely possible to access the bottom of the machine. Locate the drain pump which will be at the bottom font or back corner and remove the hose that connects the pump to the tub, you will need to have a basin ready to catch any water. You most likely have a sock or something stuck. Hope this helps
Posted on Mar 01, 2011
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