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Recent trouble with downloads

Recently I have started having trouble downloading. Imediately after the download finishes and after i have been asked to run the programme; I get a mesage telling me internet explorer has stopped working. The download then vanishes and nothing is in the download folder. I think the problem may have begun after installing Trend PCillin. I am using an asus M51t series with vista
thanks Robbx

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  • robbx
    robbx Jan 05, 2009

    I had already tried this but unfortunately it didn't work. At the earlier restore point I was using AVG (if that gives you any clues)

    thanks for your help

    robbx

  • robbx
    robbx Jan 06, 2009

    Yay!!! Problem solved....Thankyou so much. I disabled Trend PCillin and tried again. I didn't have to reinstall Internet explorer. So many lost hours trying to solve it myself.
    cheers
    robbx

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  • 37 Answers

I suggest you use System Restore, to remove Trend PCillin. (any files and folders will not be affected by this procedure).

Run system restore as follows:

Start, Programs, Accessories, System Tools, select System Restore. Choose a restore point on a date before you installed the problem program. The procedure should take about 15 minutes.

Posted on Jan 04, 2009

  • dukyana Jan 05, 2009

    Hi I found some information on this problem.



    The best thing you can do is to update your Internet Explorer from Microsoft.



    Just go into microsoft.com and search for Internet Explorer, then update to the newest version



    Here's info from Microsoft on the issue:



    http://support.microsoft.com/kb/268976



    Also, you should disable Trend PCillin before trying to download, as described on the following site:



    http://inetexplorer.mvps.org/answers/40....

    .



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