Question about Office Equipment & Supplies
Five years old..grays print pink
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: COlor printing problems
Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.
Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.
Posted on Jul 26, 2008
either it could be set in the printer properties to print in gray scale or it could be the lens of the printer that needs replacement as if the lens go weak the prints come out very light.
Posted on Dec 15, 2008
SOURCE: printed gray looks pink
You likely have installed a "Photo Cyan" or "Photo Magenta" color cartridge instead of a "Cyan" or "Magenta" cartridge (6PC vs. 6C, for example). Check to make sure each cartridge is the correct cartridge for your printer.
Posted on Feb 26, 2009
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