Question about HP Compaq Presario V2000 Notebook

2 Answers

Can't start up

Firstly I'd like to wish you a happy new year.
When I start up I get a black screen with a message saying the licence has expired. Click here to fix. When I click nothing happens and then the screen goes white with a message saying this page cannot be displayed. This white page takes up the whole screen with no option to go to the start menu. help.

Posted by on

  • Keith Mavroleon Jan 05, 2009

    I'm not sure what licence it is. It's my sons lap top. I'm sure it has something to do with the antivirus.

    The full message is

    Sorry your license has expired.

    You need to increase your license to continue work.

    Click the button below to fix the problem.

    Nothing happens when I click the button.

  • dukyana May 11, 2010

    Happy new year to you too.

    What licence has expired? Please give the full message....



2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Expert
  • 37 Answers

If you follow eastsideddie's advice and boot into safe mode, you could then run System Restore... (this won't delete any of your files)

Click on Start, Programs, Accessories, System Tools, then select System Restore. Choose a date from before the problem then run the system restore. As he said, update your anti-virus it's essential...!

One last thing...

You could do the same (press F8 on reboot), but choose Last known Good Configuration.

If none of this you may have to rebuild the PC from a restore disk, but you would lose all files on the hard drive

Posted on Jan 05, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 170 Answers

Did you try starting in safe mode?

  1. Restart your computer and press F8
  2. select safe mode with networking
  3. update your antivirus
  4. run a scan and your problem might be solved.

Posted on Jan 04, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How can I check if my current Licence has expired?

I am not sure if I understand what you want to know, because the licence number of Avira actually has nothing to do with logging on a saved file.
Open the Avira configuration.There you will find how long your licence is still valid .In case it has expired you would have gotten a message from Avira, a pop up, asking you if your want to prolong/buy a licence.

Oct 03, 2014 | RTO Avg Anti-Virus & Anti-Spyware 8 for...

1 Answer

I have windows 7 home premium on my laptop, I have had it for almost 3 years and all the programs that are part of Microsoft office are asking for a product key. I have tried entering the codes under my...

the microsoft office that came with your laptop the licence may have expired check your origional deal when you purchased it if its expired microsoft may give you new *********** but you will have to pay but may be cheaper than a new install. or try free office programmes like open office or libre office they are good just log on to the websites and download its FREE

Nov 28, 2017 | Microsoft Office Professional 2007 Full...

1 Answer

Aftr i start n log onto my pc... I can see d mouse but d entire screen is blank!!! Pls say what to do

Hi there,

We wish you a merry Christmas and a Happy New Year.

Which is the operating system?
What exactly happens when you start the PC?
Is it Blinking cursor with a black screen?

Then its black screen error.

Firstly, there appears to be many causes of the black screen issue. The symptoms are very distinctive and troublesome. After starting your Windows 7, Vista, XP, NT, W2K, W2K3 or W2K8 PC or server the system appears normal. However, after logging on there is no desktop, task bar, system tray or side bar. Instead you are left with a totally black screen and a single My Computer Explorer window. Even this window might be minimized making it hard to see.
If you have these symptoms you can safely try this for free Black Screen Fix. It will fix the most common cause we have seen of this issue. Running the fix program is easy under normal circumstances, simply download with your browser using the link above and run the program. However, if you are trying to do this from the PC which has the black screen it is a bit more tricky. In these circumstances follow the procedure below:

1) Restart your PC

2) Logon and wait for the black screen to appear

3) Make sure your PC should be able to connect to the internet (black screen does not appear to affect this)

4) Press the CTRL, ALT and DEL keys simultaneously

5) When prompted, Click Start Task Manager

6) In Task Manager Click on the Application Tab

7) Next Click New Task

8) Now enter the command:

"C:\Program Files\Internet Explorer\iexplore.exe" "

Note this command assumes that you are using internet explorer as your browser, if not substitute your browser path and file details for those of iexplore.exe or use the Browser option of Task manager to locate it.

9) Click OK and your browser should start up and begin the download process

10) When prompted for the download Click run, the black screen fix program will download and run to automatically fix the issue.

11) Now restart your PC and the black screen problem will hopefully be gone.

Hope this helps.

Dec 31, 2010 | HP Pavilion dv6000z Notebook

1 Answer

Hp mini -turned on but the desktop icons all disappeared...left blue screen

Hi there,

We wish you a merry Christmas and a happy new year.

This is due to third party software's or any hardware changes made.

Whats the error message you receive?

Dec 31, 2010 | HP Mini 1000 Netbook

1 Answer

The screen is on but is black. i can not see it

Hi there,
We Wish You a Happy New Year!!!
Click on the below link and follow the steps:
Hope this helps. Cheers!!!

Oct 16, 2010 | Sony VAIO PCV-W20 PC Desktop

2 Answers

Says Black ink supply expired. Installed new

I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges

Dec 10, 2009 | HP OfficeJet 7140xi All-In-One InkJet...

2 Answers

Watchguard x5000

Are you doing firmware upgrade? if so your license should not give any error message. If it throws an error you can also reapply the license which you have downloaded from watchgurad.

Jun 07, 2009 | WatchGuard Technologies Firebox X5000...

1 Answer

Mp3 will not play songs or radio

You have to keep your music service subscription up to date, or it will give you that message as soon as the subscription expires. I convert all of my songs to mp3 format, so I never get that message.

Jul 01, 2008 | MyMusix PD-6070 MP3 Player

Not finding what you are looking for?
HP Compaq Presario V2000 Notebook Logo

65 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18415 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

538 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides