Question about Samsung RS265TDBP Side by Side Refrigerator

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Freezer not freezing. Especially on the top shelves. I can somewhat feel air coming out on the lower shelf just above the drawers but on the top shelf I feel nothing. Cleaned the coils and vents checked to make sure the compressor fan was operating and it is. Fridge side seems to be okay. The freezer is definitely the problem side. Looking at the control panel on the back of the fridge there are 2 red LED's that are lit. One says LED1 (this was not lit until I unplugged the unit for about 10-15 mins to let the unit reset and then plugging it back in). The other light that's lit up on the control panel/board is the LMP1 light. I can't seem to find any information of whether or not these are fault lights or normal operation lights. Any help would be more than appreciated.

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  • 9,472 Answers

Look at the back of the freezer wall to see if there is any ice buildup. You may need to pull the back wall to look also. Post back your findings.

Posted on Nov 05, 2012

  • 4 more comments 
  • Chris Leckey Nov 06, 2012

    Richard, Last night I pulled everything out of the freezer and removed the back panel in order to gain access to the fan and the coils. I did notice that the coils were iced over . However, there was no ice around the fan and or in the vents/duct work. The fan moved freely and to be honest the amount of ice while thick in areas wasn't as bad as I expected it to be. I then proceeded to defrost the coil about 95% using an blow dryer. Put everything back together and it seemed to be working again. This morning the temp was where it should be in the freezer. I'm not sure if it has to due with defrosting the coil, or the reset via unplugging or on the control panel but it's working again. What I'd really like to know is if it's a problem with a control panel or the sensor. I'll replace what ever it is just so this doesn't happen again. We lost about $50 in food and we are lucky we didn't lose our supply of ****** milk for the little one. Any idea's of what I need to replace?

  • Richard Roth
    Richard Roth Nov 06, 2012

    Replace the defrost thermostat. This would be the first thing to change since the coils were iced up and it is cheap. Here is the part to order.

  • Chris Leckey Nov 06, 2012

    Thank you very much for the info. Ordering it now! Any reason the 1 light on the back of the unit wasn't lit on the large motherboard? The small board's light was lit. But the one that says LED1 on the large board wasn't until I did the reset. Not sure if there's a reason for this or not.

  • Richard Roth
    Richard Roth Nov 06, 2012

    I'm not sure either. Try the defrost thermostat first and see how it acts. Keep me updated.

  • Chris Leckey Nov 30, 2012

    Richard, It seems to have failed once again with the new part in it. Now there is an error code I can pull up that reads " 24 E ". I can't for the life of me figure this unit out. I can't even find the fault or error codes online. Any idea? Also the LED's in the back of the unit are no longer lit up. Smell a faint electrical smell and the only thing I can think is that possibly both of the circuit boards are shot.

  • Richard Roth
    Richard Roth Dec 01, 2012

    Check the coil on the back of the unit to see if it is good. You can test this with a multi-meter TJMA-DM1. You should see a spike of resistance and a slow drop to zero if it is good. Here is the coil to order in case you find it bad.



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SOURCE: Samsung RCS21DCNS Side by Side

probly the evaporator coil in fridge all frozen up you need to pull all the back out inside the fridge section and defrost with air drier

Posted on Sep 21, 2007

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SOURCE: Samsung RS2556 - Refrigerator side is not cooling - Freezer is fine

Ok, what I found out is that there are codes built into the front panel. If you hold the top left and right buttons for 5 seconds, the fridge will reset. If there are no issues, the panel goes blank. If there is a dash in the right side of the panel, there is an issue with the fridge side. In the left, freezer side. The dash indicates a defrost problem. Only a couple of things can cause this. 1. Sensor 2. Heater 3. Fan, 4. control board.

Posted on Jul 02, 2008

  • 5 Answers

SOURCE: loud noise from the freezer side

The problem is a buildup of ice on the plastic housing (the curved plastic bit) in the back of the freezer under the fixed shelf where the icetub goes. The fan behind this plastic housing is hitting the ice when the defrost comes on.

Unplug the fridge, unpack the freezer, remove the four screws in the back, take off the sheetmetal backing and let the fridge thaw. You can remove the plastic piece after a while and get the ice off (be careful not to remove the styrofoam insulation by going too quickly).

Reassemble and you're back in business, for a few months. I'm never buying Samsung again myself.

Posted on Sep 20, 2008

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SOURCE: Fridge side of American Fridge/ freezer not cooling down.

does the fridge have 2 motors or 1 if it have only 1 motor the gas level in the system are low. if it have 2 motors check if the fridge side motor runs

Posted on May 22, 2009

  • 2 Answers

SOURCE: Samsung RS2534 Freezer works but fridge side isn't very cold

replace the sensor and the main board

Posted on Jun 07, 2009

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