Question about Canon PIXMA MP830 All-In-One InkJet Printer

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The PGBK print head is clogged. I tried deep cleaning numerous times., It did not work. Others have advised me to remove the print head and clean it. How do I remove the print head? I looked at it and cannot see how to do it.

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  • Deborah Hayden Nov 05, 2012

    No need to answer this. I figured it out.

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  • 6 Answers

Good for you Deborah but I already typed this one up.

1) With the machine turned on, park your print head like you are going to replace ink cartridges

2) Remove all the ink cartridges. Turn off the machine. Put a piece of tape across the felts of the ink cartridges keep the ink from drying.

3) To the left upper edge of the printer carriage there is a 3 inch long metal handle - lever. It is under a bit of tension from a stiff spring but lift it and rotate it toward the rear of the machine. this will release the printer head from the carriage. The printer head can be recognized by the 5 felts across the bottom. Lift and rotate the printer head toward the front of the machine. it will come out easily.

5) THE BOOK SAYS not to touch the printer head or contacts. I clean both with a Q-Tip dipped in rubbing alcohol. If the head is really filthy soak a paper towel with rubbing alcohol and gently blot the head on the towel. the ink will be absorbed by the fibers of the towel.

6) Once you have cleaned the print head, move the carriage all the way to the left and spend some time with Q-Tips and alcohol and clean as much ink off the top of the purge unit as you can reach.

7) CAREFULLY examine the clear plastic tape just below the carriage drive belt which is the brain of the carriage unit and tells the printer where it is. Use a clean Q-Tip to remove any ink or grease which might have gotten on the tape. If any foreign matter remains on the tape after you are done, the printer will not work properly again until you clean it. I know because I spent several hours working on an old HP and got ink on the tape. It would not work until I noticed the ink and cleaned it off. HP technical support does not have this as part of their knowledge base.

8) I put a drop of water and a drop of alcohol on the felts of the ink cartridges and the printer head when I reassemble everything to so as to "loosen everything up".

9) Run some test prints and see how everything works

10) Remember the simplest things to fix are quite often the things we overlook when searching for complicated answers.

Posted on Nov 11, 2012

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Posted on Jan 02, 2017

tenorsax
  • 1 Answer

SOURCE: Print head remains clogged canon pixma iP 4000

I have successfully managed to clean the print head with isopropyl alcohol by placing a flexible plastic tube over the cartridge seat, filling the tube partially with the alcohol, then blowing very hard through the tube. The alcohol does not appear to harm anything.

Posted on Aug 17, 2008

  • 1 Answer

SOURCE: MP600 All in one - Black ink cartridge not working

Try changing printer cable.

Posted on Mar 26, 2009

  • 92 Answers

SOURCE: The 3eBK head stopped printing.

Try below some steps which might help you resolve the problem.

Print Head Cleaning / Head Refreshing If the printed Nozzle Check Pattern is broken, missing, or a specific color is not printed, clean the print head.

  1. Press the <Menu> button on the printers operation panel repeatedly until [MAINTENANCE] appears in the LCD.
  2. Press the left [<] or right [>] arrow buttons to select the cleaning setting you want. Select [HEAD CLEANING] or [HEAD REFRESHING] for deep print head cleaning.

    Note: [HEAD REFRESHING] uses more ink than [HEAD CLEANING], so perform [HEAD REFRESHING] only when necessary.
  3. Press the <OK> button.
  4. Print a Nozzle Check Pattern and perform at least two Head Refreshings if the pattern is not correct.
If this does not help, try removing the print head and then install it again. Once place, dont forget to aligh the head. Following are the steps:

Reseat Print Head Reseating the print head is seldomly needed to be done.
  1. Press the Open Button (1) to open the Paper Output Tray (2).

    mp780_openbutton.gif
  2. Raise the Scanning Unit until it stops.
    1. Pull and hold the Scanning Unit Lever towards you, then raise the Scanning Unit.
    2. The Print Head Holder moves to the middle.

      mp780_scanunit.gif
  3. Open the Inner Cover 1.

    mp780_innercover1.gif
  4. Open the Inner Cover 2.

    mp780_innercover2.gif

    CAUTION:

    a. Do not try to manually move or stop the Print Head Holder.

    b. Do not touch any metal parts.
  5. Press the ink tank's tab (1), then remove it from the slot (2).

    mp780_inktankremoval.gif

    IMPORTANT:
    Handle ink tanks carefully to avoid staining clothing or the surrounding area.
  6. Lift up the lock lever and take out the print head.

    mp780_ph_removed.gif
  7. Again, place the print head back in position and press down the lock lever.

    mp780_ph_inserted.gif
  8. Insert the ink tank into the empty slot on the print head. Press down gently on the ink tank until an audible click is heard. Make sure the ink tank is in the correct slot.

    mp780_inktankclicked.gif

    IMPORTANT:

    a. Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.

    b. If the ink tank is inserted in the wrong slot, perform two head refreshings.
  9. Close the Inner Cover 2.
  10. Close the Inner Cover 1.
  11. Pull the Scanning Unit Lever towards you to close the Scanning Unit.
  12. Align the print head position after the print head is installed. You can align the print head position either automatically or manually. When automatic alignment does not work well, align the print head position manually.
Automatically Aligning The Print Head Position:
  1. Load A4-or letter-size plain paper in the paper support tray. Auto alignment cannot be performed when the Feed Switch is set to [CASSETTE].
  2. Press <Menu> repeatedly until [MAINTENANCE] appears.
  3. Press left or right arrow to select [AUTO HEAD ALIGN].
  4. Press <OK>. The print head position alignment pattern prints.
  5. Check the printed pattern. If the printed pattern matches the illustration, the print head position alignment is complete.
Manually Aligning The Print Head Position:
When automatic alignment does not work well, align the print head position manually.
  1. Load A4- or letter-size plain paper in the paper support or cassette.
  2. Select the paper source with <Feed Switch> button.
  3. Press <Menu> repeatedly until [MAINTENANCE] appears.
  4. Use left or right arrow to select [ALIGN PRINT HEAD].
  5. Press <OK>. A horizontal pattern is printed.
  6. Beginning from column A on the printout, enter checkmarks in the patterns that have the most solid image.

    mp780_alignment1.gif

    (1): Bad example (Least solid box)

    (2): Good example (Most solid box)
  7. Press left or right arrow to select the pattern number that you checked in column A on the printout in step 6.

    (A): Column
    (0): Select pattern number with most solid image
  8. Press <OK>.
  9. Repeat steps 7 and 8 to adjust columns B to L. When all the horizontal patterns are adjusted, you will be prompted to print a vertical pattern [PRINT VERT. PATTERN].
  10. Press left arrow. A vertical pattern is printed.
  11. Beginning from column M on the printout, enter checkmarks in the patterns that have the most solid image.

    mp780_alignment2.gif

    (1): Bad example (Least solid box)

    (2): Good example (Most solid box)
  12. Press left or right arrow to select the pattern number that you checked in column M on the printout in step 11.
  13. Press <OK>.
  14. Repeat steps 12 and 13 to adjust column N.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.

If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Apr 26, 2009

pineworks
  • 4041 Answers

SOURCE: I have a Canon i9900 not even a year old and I

Hi There

Summary

Usage of compatible ink and leave the printer idle too long may cause printhead clogging
What should you do if you get this problem. Relax; you may recover the printhead by unclogging it. Follow these steps to unclog the printhead

1. Right click in the printer driver name
2. Select Properties menu
3. Click Maintenance tab
4. Click on cleaning sign for regular cleaning. Perform this up to 3 times.
5. If this does not work, perform Deep Cleaning

And if that not work

Some times it needs a good clean up but this is up to you if you want to do this,
But after you done this prime the printer so it gets the inks back in the heads, it may take a little time for the inks to work.

Ok.

There is fluid cleaner for this but I can never find any in the shops the only ones I seen is when they sell them in Tesco but they come in with the ink refill bottles so I just use worm water by it self on a cloth and dabbing on the heads to clean them, it will not harm the heads but not to much water.

Some heads are on the inks them self but some have them inside the printer so I not know your printer so if the heads are inside you need to get them out you may find that some heads will just clip out put some need to be unscrewed so you got to know how they come out so be careful and not push to hard on them, if the heads are on the ink then it is a easy job to clean them,
It worth a try it worked for me more than ones.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Posted on Apr 01, 2010

  • 1 Answer

SOURCE: Canon MP500 PGPK cartridge wont print

i have the same problem too. This is obviously a product defect. If Canon not fix it, i wont buy Canon printer anymore.

Posted on Oct 26, 2010

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1. Your purge unit is damaged or clogged. Many times I have seen a printer work fine at the top of the page and poorly by the time it gets to the bottom. Many times this is solved by removing the purge unit and cleaning it. Most purge units have small rubber hoses that can become clogged with dried ink. I wouldn't suggest removing this unit unless you're technically inclined. You MAY actually have to remove the tubes from the pump in the unit and clean them before reassembling. I've seen many people get to this point and then fail to be able to reassemble.

2. Your head may be wearing out, or have cloggs. You can use the "Soaking Method" on most canon heads. Put some hot water in a cup. The cup should be wide enough to allow the bottom of the head to sit in it without allowing the entire head to fall in. Put enough water in the cup to cover the bottom portion of the head (the nozzles) only. Let the head soak overnight. Next day reinstall the head, do a few deep cleans or whatever the best type of clean your driver will give you.

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Our service centre does a strip and clean for $45. If it's less than half the cost of a new machine it might be worth considering taking it for service.

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