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Yes your going to need to take that back there has been issues with that converter box and remote so yes wlmart has a fantastic 90 days no questions asked return policy so please do yuorself a favor not that this easy a easy way out for me its not as there is not much more diagnosis then that.
Hi! Turn on TV and press the TV button by aiming it to TV, the red LED light will blink once. Press the MUTE/SEARCH button. The LED will shut off first then light up. When the TV turns off, press the OK button to store this code.
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Ah, the problem is likely your antenna. Make sure everything is properly hooked up, and that your TV is on and turned to either channel 3 or 4 (whichever the unit requires, or you can try both and see which works) then turn the converter on, and check the manual that came with it for a way to check for your antenna's signal strength.
If your signal is good, then use the menu button on the remote and look for an "autoscan" feature, or "autoprogramming", something along those lines, and let the unit look for channels for you (mine requires this before you can use it, not that it matters because my antenna signal is weak). From there you can access the channels manually.
Hey boykinpierce, The phrase "Smart Antenna" is often used to describe a multi-directional antenna or antenna array. These types of antennas are able to detect and automatically adjust to any changes in the TV signal strength you receive, and can generally be obtained through most major retailers. They primarily are used in areas where digital signals are weaker or somewhat inconsistent, and will attempt to optimize the signals they do receive before sending them to a TV or digital converter box. Please keep in mind that while some DTV digital-to-analog converter boxes may have built-in Smart Antennas, this particular model (RCA DTA800) does not appear to have this feature. If you're still not quite sure what to look for, please remember that you can always speak with a home theatre sales agent at your local Best Buy™ store for more information. Hope this helps you out. Sincerely, Aaron Go Ahead. Use Us.
I had the same problem. Call 800-252-6123 for their customer service line. The wait was about 15 minutes, and when you call, it appears that no one picks up, but just hold the line and someone will answer.