Question about Maytag Neptune MAH5500B Front Load Washer
PROBLEM POSTED: MAH5500B won't spin. LR displays.
SOLUTION RECEIVED: That means locked rotor. You need a new motor usually comes in a kit .12002039 is the part number. Try unplugging the jp4 connecter and see what happens.
QUESTION: Where is the jp4 connector located?
Maytag neptune washers do have a motor problem and they have a kit to replace the motor and motor controller.
when the motor fails, it wont wash or spin. most units have a 5 year parts warranty and should be replaced with a free part, but you will have to pay an authorized servicer to do this.
if it is over 5 years then i would call maytag and see if they will help you with an authorization for repair.
most of the time they will provide the part for free. just call the 800 # and ask for help. they wont send you the part but might give you some help with the parts.
Posted on Jan 06, 2009
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Posted on Jan 02, 2017
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