Question about Maytag Neptune MAH5500B Front Load Washer

1 Answer

MAH5500B washer won' spin. LR appears on display.

PROBLEM POSTED: MAH5500B won't spin. LR displays.
SOLUTION RECEIVED: That means locked rotor. You need a new motor usually comes in a kit .12002039 is the part number. Try unplugging the jp4 connecter and see what happens.
QUESTION: Where is the jp4 connector located?

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  • nildaebaez Jan 05, 2009

    Yes, I have the same problem with this washer Neptune MAH5500B frontload.It does not spin or wash at the end of the cycle an Lr code appears.It is easy to solve? can I do the job ? what is the cost on the motor kit? Thanks a lot for your help! Elsie

  • Myrna Jan 06, 2009

    tzweeb, Thank (((you)))! Right on the money! I did call Maytag as you suggested and was told that since the machine IS over 5 years old, they will not 'help.' My serviceman (who verified your diagnosis) called the local parts dealer; the part was in stock; the price is $l90. Again, thank you SO much for your help. Allow me to wish you a sparkling day!

    Auntieem

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  • 318 Answers

Maytag neptune washers do have a motor problem and they have a kit to replace the motor and motor controller.
when the motor fails, it wont wash or spin. most units have a 5 year parts warranty and should be replaced with a free part, but you will have to pay an authorized servicer to do this.
if it is over 5 years then i would call maytag and see if they will help you with an authorization for repair.
most of the time they will provide the part for free. just call the 800 # and ask for help. they wont send you the part but might give you some help with the parts.

Posted on Jan 06, 2009

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1 Answer

What doos Lr on the display mean


Hi


Thanks for using FixYa. Error Lr means locked rotor, this issue occurs due to locked rotors, you'll need to check the rotor wiring and windings. If the wiring is good and windings are not burnt then you'll need to replace your motor and motor control board. These are sold as one unit, it is a 3 phase motor and one of the phases is bad. A little power surge can damage the boards. Please do rate the solution if the issue is resolved else post a comment for further assistance.


Thanks Rylee

Aug 09, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Washer display reads LR and has stopped working


Hi


Thanks for using FixYa. Error Lr means locked rotor, this issue occurs due to locked rotors, you'll need to check the rotor wiring and windings. If the wiring is good and windings are not burnt then you'll need to replace your motor and motor control board. These are sold as one unit, it is a 3 phase motor and one of the phases is bad. A little power surge can damage the boards. Please do rate the solution if the issue is resolved else post a comment for further assistance.


Thanks
Rylee

Aug 09, 2010 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

What does Lr on the display mean? There was a considerable amount of water on the floor and in the machine. I could not get the door to unlock to see what was going on, it just beeped several times and...


the LR code means "Locked Rotor". when this happens the cause is one of two items. 1) the circuit board at the top of the unit has lost connection to the motor and its control board at the bottom (connector loose) or 2) the motor and or control board at the bottom have trashed and need to be replaced (P/N 12002039).
http://www.servicematters.com/maytag_library/docs/16010061.pdf
Service and repair manual above.

May 27, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

At the spin cycle it shuts dwn and has Lr on the screen when I shut it off to just use spin cycle it does a count down but not the spin then Lr comes up again


Hi

Thanks for using FixYa. Lr means locked rotor. This issue occurs due to locked rotors, you'll need to check the rotor wiring and windings. If the wiring is good and windings are not burnt then you'll need to replace your motor and motor control board. These are sold as one unit, it is a 3 phase motor and one of the phases is bad. A little power surge can damage the boards.
Please do rate the solution and revert for further assistance.
Thanks
Rylee

Nov 12, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

MAH5500B won't spin. LR displays.


that means locked rotor you need a new motor usually comes in a kit 12002039 is the part numberr try unplugging the jp4 connecter and see what happens

Jan 04, 2009 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Getting error code#06 Lr Locked Rotor


I too had the Lr problem on my Maytag MAH5500B. We had it fixed once when it was still under warranty but when it appeared again this summer, I was told that it would cost at least $500 to repair -- in other words, get a new one.

With nothing to lose, I simply unplugged the unit, opened the front and reset (as in pull out and re-insert) the jumpers to the control unit on the bottom right. It's been working fine since and I run it at least twice a week. I noticed that the Lr error would appear when I interrupt the wash cycle once it begins. When the error message appears, I simply unplug it, wait a few minutes and start it up again.

It is after all, a computer...and all computer could use a reset once in a while.

Feb 24, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Wont work, flashes LR


rapoyner The "LR" error code means "locked rotor". It appears on the display after the machine has repeatedly tried to turn the motor. The cause of the problem could be the motor itself, the motor control board, the main control board or the wiring. If your washer is less then five years old most likely the parts are still under Maytag warranty. It has very sophisticated design and I wood recommend to call the Maytag authorized repair man even if the warranty is already expired. Gendos

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