Question about Konica Minolta magicolor 2300DL Laser Printer

1 Answer

Paper feed problem

Printer keeps feeding 2 or more sheets causing jams paper used 100gsm cartridge

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 77 Answers
Re: paper feed problem

I don't know how many copies you have on this unit, so bear with me. I'm intimately familiar with your model, but it has either a separation pad (most likely) or a separation roller. I works on the "frictional difference" of the paper vs the friction between 2 sheets of paper. You can try cleaning this pad with some denatured alcohol (there may be disputes with other experts on this choice of substance, but what I use is not generally available, INX or trichlorothene 1.1.1) Another factor is that your climate is fair right now and you may have the windows open and there may be a fair amount of moisture in the air which will acerbate this type of problem. Try a fresh unopened ream of paper and see if it helps. You can do a Google search and probably come up with the separation pad or roller number. It should be operator replaceable or at least not rocket science to replace it. Hope it helps Ed

Posted on May 22, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

Paper got jammed. Removed. Still says paper jam, but I can't see any. What should I do next?

Error says paper jam, but there is not. What could cause this ...,+but+there+is+not...
iFixitThere is no paper jammed anywhere! each time I would finish with the steps and ... I have to turn off and turn on the printer to get it going again. ... and the grinding sound and the paper jam message still comes up. i am going to try .... well no luck Iremoved ink and they are not dry - new- and now it says paper jam and not so ...

Fixing Brother Printer "Paper Jam" Error with No ... - YouTube

? 1:54
May 30, 2014 - Uploaded by Refresh Cartridges
Fixing Brother Printer "Paper Jam" Error with No Paper Jammed.... problem occurred again. i try this many times but the problem is still in there. ... There was paper jam front rear on my brother j450dw that wasn't going away, that was ... How to remove jammed paper HP LaserJet Professional P1102 Printer ...

How to fix a printer paper jam. - Computer Hope

Dec 03, 2015 | Printers & Copiers

1 Answer

My pinter is an X4270. It prints well, but will not feed the paper to fax, scan or copy. I keep getting a clear paper jam reading, but there is no paper jam.

Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:

1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.

If problem continues, please contact Lexmark Technical Support Center for additional assistance.

Aug 07, 2011 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

A sheet of paper keeps getting jammed - we remove it and try again but it keeps jamming. We have cleaned the rollers inside where the cartridge goes and it did not help

If the first sheet of paper is correctly feeded and it shows up after fusing unit and that happends every time, then probably you have damaged exit paper sensor. It have to be replaced with new one.
If the paper feeds only few santimetres then you have to replace paper feed roller

Feb 23, 2011 | Samsung Printers & Copiers

2 Answers

Will not feed paper of any size. No jams ever.

clean the feed rollers with water and soft cloth.. try a stack of paper not a single loose sheet

Aug 15, 2009 | Epson Stylus 1400 InkJet Photo Printer

1 Answer

I have a HP LaserJet 1320tn, after I changed the cartridge I keep getting paper jams just about where the paper meets the cartridge

Hi if you says that the paper gets jam at the fuser meeting point than i m sure that registration assembly which register the paper with toner cartridge is not working properly this is internal hardware fault.
It may caused due to faulty pickup assembly too.
There is a small **** manual feed tray try to print using manual feed and check if the problem persists then registration assembly is faulty if the it print fine from manual feed than Tray 2 pickup assembly or pickup roller is faulty.

Jun 29, 2009 | HP LaserJet 1320 Printer

4 Answers

Paper jamming in printer. Pulling one side before the other causing it to jam... Brand new, bought Sunday

Fixing a printer paper jam
When working with any printer it's inevitable that you'll encounter a paper jam. Below are the steps you'll want to follow when this occurs.
1.Turn off the printer.
2.Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
3.Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
4.Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
5.Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue and we suggest contacting the printer manufacturer for additional assistance and/or repair.
* To manually remove paper pull on the paper with both hands being careful not to tear the paper while pulling it. If you're unable to get to an edge of the paper that allows you to pull it you may need to manually rotate the gears that feed the paper through the printer.
Preventing a printer paper jam
As mentioned earlier it is inevitable that you will encounter at least one paper jam during the life of your printer. However, if you're encountering frequent paper jams following the below steps can help prevent paper jams from occurring.
•If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams reduce the amount of paper you place in the tray each time it is filled.
•Make sure you or the tray feeding the paper into the printer is aligned properly and/or the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams.
•Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what type of paper you should use with your printer your printer documentation will list the types of paper compatible with your printer.
•Do not mix the types of paper you're feeding into the printer at one time. If you need to change the type of paper or size of paper being used removed any other paper currently in the printer before inserting the new paper.
•Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.

Jun 24, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Printer feeds in 2 or 3 sheets of paper at a time and then jams

Dears eveenz,
It seems that paper feed roller of your printer is broken. This part is integrated in drive assy. You need to replace drive assy of the printer in order to feed the paper properly. I plan to discuss this topic at Inkjet Printer Forum since I cannot post image more than 150 kb here. Explanation with image will make you know more easily. Please send me your mail to so I can contact you as soon as I finish my post there.
Please rate me when you find this answer be useful for you


Nov 08, 2008 | Canon PIXMA iP3000 InkJet Photo Printer

1 Answer

HP paper jam

That is usually caused by the paper feed rollers being cover with paper dust. Take a clean cotton pad and alcohol and clean the rollers :turninig each roller as you clean it. if it has a rear dor, open it to get better access to the rollers.

Please remember to rate all users who assist you for free :)

Sep 03, 2008 | HP PSC 1610 All-in-One Printer, Scanner,...

4 Answers

Paper Jam Problem in Canon LBP 2900

I have a same problem .... somebody help us. :(

May 23, 2008 | Canon LASER SHOT LBP-2900 Printer

2 Answers


light explain link check first!.... paper jam light indicates a few things ie paper mismatch.

possible dirty feed roller, confirm by using bypass slot.

slightly damp rag on rubber feed roller to clean if the issue

Dec 22, 2007 | Brother HL-2040 Laser Printer

Not finding what you are looking for?
Konica Minolta magicolor 2300DL Laser Printer Logo

162 people viewed this question

Ask a Question

Usually answered in minutes!

Top Konica Minolta Printers & Copiers Experts

Norman  J Weimar Jr
Norman J Weimar Jr

Level 3 Expert

5693 Answers

David Burkhart
David Burkhart

Level 2 Expert

207 Answers

George Mclaughlin

Level 2 Expert

330 Answers

Are you a Konica Minolta Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides