Question about Samsung HP-S5033 50 in. HD-Ready Plasma Television

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No sound from internal speaker

The picture on my Samsung HP-S5033 Plasma Tv is fine but there is no sound from the internal speaker. It is not the internal mute as I have already tried that. I have also tried unplugging it and plugging back in. A few weeks ago I somehow got to a "root" menu that I had not seen before and though I don't think I changed anyting, I lost audio after that. I have not been able to get back to this menu (it's not the regular TV menu) to reset to defaults. Sound is fine from the Home Theater.
It's getting frustrating. Can you help??

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Hello,

I hate to say this but i had the exact same thing with the menu and all happen to my Phillips 42 inch lcd, the bright side for me was mine was under warranty but the problem that the specialist told me it was, was theres a motherboard in the computer that goes bad. I thought something was alittle funny because sometimes i would change the channel and my sound would go out and i would have to hit the last button for it to come back i also have my tv through the surround sound home theater. So in the end most likley its not a setting because thats what i thought i got to a special menu and shortly after i lost my sound and i thought i could fix it myself and was supprised to find out its actually a tv defect so you can just stay useing only surround sound, or you can get it fixed but its about a 700$ fix Im sorry...

Thanks,
Steve

Posted on Jan 04, 2009

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