Sony KDF-E60A20 60 in. LCD HDTV Logo
Thomas Bastian Posted on Nov 04, 2012
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Purple spot on kdf-e60a20. Screen

I have a purple spot on my screen. I removed lamp cleaned blew it off , and replaced it. Turned it back on spot still on screen but moved a little

1 Answer

Anonymous

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  • Sony Master 14,553 Answers
  • Posted on Nov 05, 2012
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Its possible something in this DLP is on the lens that projects the picture onto the screen or the mirror (do not touch it) or between the lens and the inside of the screen---anything will if there show up in the picture.

In some cases I have used compressed air to dust these out but carefully.

5 Related Answers

Rustedrider

  • 5 Answers
  • Posted on Mar 13, 2008

SOURCE: screen going black Sony KDF-E60A20

Remove the lower front panel by removing the 2 large round screw heads at the lower back corners, one on each side. Remove the retaining screw on the right side of the metal horizontal retaining strip in front of the bulb holder, remove bulb retaining screw in the upper left corner of the bulb holder. Pull the bulb holder out towards you and check for dust build up on the top screen on the bulb casing, if there is an abundance of dust it will restrict the airflow across the face of the bulb which causes it to heat up and turn off. Once the dust has been cleaned your bulb should now work as it should without a problem.

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Anonymous

  • 814 Answers
  • Posted on May 18, 2009

SOURCE: I have a 60

You need to explain more about you problem. The type of signal input and the method of connection to the signal source. You can to a hard reset on you television by completely unplugging you television from any type of power source. Disconnect it from all signal sources and unplug it form the source of power. Leave the television this way for about half an hour and reset up your connections and see if your problem has gone away. If this does not solve your problem try going to the www.sony.com website and go to the support section. Put in the model number of you television and look at the frequently asked questions and troubleshooting sections to look for answers to problems like yours. They may have a soulution for you. On the website you can find customer service help and they should be able to help you with the problem. I hope this helps you with your problem.

Anonymous

  • 563 Answers
  • Posted on Aug 07, 2009

SOURCE: My Sony KDF-E60A20 loses audio and video in a cyclical manner

Unfortunately, what you're describing is a repair issue. You won't be able to address the problem with troubleshooting. There is a part inside the TV that needs to be replaced. If you're under warranty, this will cost you nothing. If you're not under warranty the cost will likely be a minimum of $200 parts and labor. However, be warned that the cost could be considerably higher. You should call the manufacturer for your full range of options.


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Anonymous

  • 1 Answer
  • Posted on Oct 05, 2009

SOURCE: KDF E60A20 screen goes blank loses sound for 10 60 seconds

I've had this same problem ongoing for a couple weeks. Finally, tonight it would shut off every 20-30 seconds, stay off for another 20-30 seconds then come back on. It turned out to be my bulb. I blew the TV out with compressed air, removed the bulb and disassembled it. Taking the bulb out of the plastic cage I then remove one of the metal screens at the top of the bulb, it just has little clips holding it in. I took a bottle of rubbing alcohol, some Q-tips and proceeded to clean the inside of the bulb through the screen hole. After cleaning the inside I put the screen back in, cleaned the outside of the bulb with a rag and alcohol, then reassembled everything. The TV is much brighter, I had to turn down the brightness setting and has been running the last few hours without an issue. You can avoid all this by buying a new bulb but I don't have the money right now to replace it and I'm cheap so I'll milk this bulb for everything it has. Heat kills bulbs so if you clean the screens and blow out the TV once every couple months you'll get a lot of life out of it..... I'm almost to 4 years on my original bulb and my TV is on constantly!! Good luck to all!!

Anonymous

  • 16 Answers
  • Posted on Dec 03, 2009

SOURCE: kdf- e60a20

http://www.sonysxrdtvclassaction.com/main/home.sfx MAKE SONY FIX IT

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Purple spot on side of screen

See my previous answer and clean for something that might be between the optical lens of this DLP and the mirror or between mirror and screen--anything even something tiny will show in the picture.
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While tv is on, at times screen just blacks out ...then comes on again.....audio remains but picture fades in and out....often

Replace lamp in tv because symptom shows lamp is near to end of its working hours life and causing that problem.
If lamp has not been replaced in tv in last 2-3 years, its time to replace it to solve the issue.
Lamp replacement procedure is easy and written in user manual.
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While watching the TV the screen goes blank. The LCD light is still good.

If lamp has not been replaced in last 2-3 years, get it replaced now because existing lamp is dying and causing problem.
Lamp replacement procedure is easy and written in user manual of your Sony KDF-E60A20 tv.
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The light engine is going bad and needs replaced. contact Sony . they were replacing some of these out of mfc warranty.
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Changing lamp

Lamp replacement is not difficult in Sony KDF-E60A20 TV and procedure is written in user manual.
Unscrew two thumb screws at lower corner at back of TV and take off lower front panel, in approx center of lower front of TV, lamp cover is located, unscrew it, remove it and lamp is there, unscrew lamp with hex key (supplied in new lamp box) and take out old lamp, put new lamp and put things back in reverse order.
Click Sony Support if you want to download user manual copy of TV.
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60 inch wide screen sony lcd

Hi,
Symptom shows its Lamp Replacement time in KDF-E60A20 TV
If you have not replaced TV Lamp yet then change it.
Lamp is available in Part Store and lamp procedure is written in User Manual.
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