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The tray opening problem

I had that problem i replace the snake motor and it worked

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I had that problem the door opening i replace the snake motor and it worked

Posted on Jan 05, 2009

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Disc tray will not open. I've turned on &off several times and it won`t open the tray. tries to but won`t open

This problem is caused by a loose drive belt in the eject mechanism, you need to open the ps2 and replace the drive belt...

Take off the top cover, then take off the cover from the top of the dvd drive mech... then carefully remove the disc tray and you should see the belt near the front. Replace that belt and it should work fine again

On a couple of rare occasions the drive motor has been found to be faulty, but usually replacing the belt will fix it

Jan 25, 2011 | Sony PlayStation 2 (PS2) Console

1 Answer

The console is reading the disc, but won't play the disc. It keeps saying to open the tray. Then it is reading and says open the tray again. It won't play the game.

There are three primary causes for drive failures.

1 75% of the time it's a weak/dead laser
easy fix , buy the same model laser 20.00-30.00
and follow a tutorial on how to replace it.

2 the worm gear motor is weak .
I normally just replace the drive since
I can't seem to find a good vendor for this part.

3 spindle motor is weak/dead. Same solution as
above . Buy the same make /model drive . Then
remove the old drives P.C. board and plug/solder it
in the new one ,this always works. Drives cost 40.00-
50 new .

You can always have a shop swap it out for 60.00-80.00


Nov 26, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox360 won't read disc's it just says open tray

I learned this from a Youtube video and this did the trick for me. Hopefully, it will solve it for your X-Box 360 too! 1. Put disc into X-Box 360. 2. Turn X-Box 360 off. 3. Open tray. 4. Take disc out. 5. Slam Tray 6. Turn off X-Box 360 (Immediately after slamming the tray shut) 7. Turn on X-Box 360 _______________________________________________________ Your dvd drive probably has a bad motor. There are three motors inthere. One moves the tray. One moves the laser and another spins theDVD. If the tray ejects than that motor is fine. If you hear the discspinning then that motor is fine. Take the top off the dvd drive andsee it the laser moves when you close the tray it should move slightlythe laser should bob up and down and light up if none of that happensyou have a bad laser drive motor or bad laser. The solution is to buy agood DVD drive the same as your make and change the pcb boards (thecircuit board in the DVD drive) make sure yor pcb stays with yourconsole as the motherboard and pcb are keyed together.

Apr 10, 2010 | Microsoft Xbox 360 Console

1 Answer

Very difficult to get the door to open / how do i get this taken care of under my extended warranty?

If you had an extended warranty you wouldn't be
posting your problem on FIXYA. Duh

Anyway the drive motor is weak and unable to break the
magnetic seal in the spindle to release the laser slead to
lower the laser and open the tray.

in that case you will need a new eject motor.

or there is grime build up in the gears that lower and
push out the disk tray causing to much friction for
the motor to overcome,

The drive will half to be removed and opened and cleaned
to restore normal operation .

if you need to get a stuck tray open press eject wait 1 second
and then slap the top of the xbox hard over the CD rom drive
this will break the magnetic seal and eject the tray

there are some little trick that will get it working with out
having to open the unit up all advise if your interested
if you need any more info just comment and ill respond .


Nov 18, 2009 | Microsoft Xbox 360 Console

1 Answer

When Itry to install a game it won't open without almost prying the door open.

Either you've spilled something sticky in the droor causing it to stick shut, or you have a bad tray motor. Check to see if the tray is clean and free of obstructions. If it is, you will need to replace the tray motor assy. Good luck!

Nov 06, 2009 | Microsoft Xbox 360 Console

1 Answer

Open tray on xbox when it's closed

when the tray is closed and it does not
see a cd it should say open tray

The problem weak or dead laser
laser are chep 30.00- 40.00
and not to hard to swap out.

second it may be a bad drive motor
or bad spindel motor .in that
case you will to buy a new
drive and swap out the P.C. board
from the old drive to the new one


Sep 16, 2009 | Microsoft Xbox 360 Console

1 Answer

It only comes up with open tray

If you here it spin up and it goes to open tray
you probley have a dead laser or hub/spindel motor. Its an easy swap for the laser. if the
spindel motor is weak ,your going to have to
replace the drive and swap the board.

Jun 26, 2009 | Microsoft Xbox 360 Console

1 Answer

When i put the game in it says reading then just says open tray and wont read. it used to read after a few try but now it wont work no matter how many trys

Most likely it is your laser lense is dirty. Crack the case get in to the DVD drive open it. While in there give it a general cleaning then clean the laser lense with glass cleaner and a q-tip. Three other things to check. There are three motors in there one slides the tray in and out when you hit the eject button (small hole lower left of metal box under drive) another moves the laser when the tray moves back in you should see the laser move slightly and the lense bob up and down and light up, third is the spinner motor put and disc in the tray and close the tray the disc should spin up if it doesn't then the motor is bad. If all these things have work ok put it back together and test it out.

Mar 23, 2009 | Microsoft Xbox 360 Console

2 Answers

Reads the games but only says close tray and open tray

It sounds like you will need a drvie replacement or motor. Sometimes the magnetic disc on the motor comes loose and it sticks to the top of the dvd drive cover and causes it to not function. We can fix this for you if your interested email us.

Jan 11, 2009 | Microsoft Xbox 360 Console

2 Answers

Disc doesnt spin , the lens dont move up and down , only lights red

Sounds like a motor issue, not a laser issue.

That link is for a new snake motor which moves the laser back and forth

This link is for a new spindle motor.

Jun 11, 2008 | Sony PlayStation 2 Slimline Console

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