Question about Frigidaire FEX831CS Top Load Stacked Washer/Dryer

1 Answer

I have a stackable FEx831CSO. The plastic ring that goes around the dryer drum and holds it in place, broke and fell off. The dryer now makes a terrible sound and the drum is slamming around inside. Can the plastic ring be replaced? If so, where can we find one?

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 47 Answers

It can be replaced. Here's a link to your manual for the dryer, which on the 2nd and 3rd pages has a diagram of it and a part number for you...when you have your part number you can order it either directly from Electrolux or find one on Ebay or another online source....if you have a local appliance shop you may be able to get one there as's the link:

Posted on Nov 04, 2012


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

  • 60 Answers

SOURCE: Sears name:model 417.44102300

its glued on take a razor blade and carfully cut the glue between the front panel and the boot

Posted on Sep 10, 2007

  • 51 Answers

SOURCE: dryer comes on for a few minutes, makes horrible

It could be the belt was partially broken, and as it came apart causing the dryer to no longer start,,, it made the noise your talking about. If the dryer still heats up, and you can hear the motor running,,, these would all be signs toward a broken belt.

Posted on Mar 13, 2009

  • 38 Answers

SOURCE: Dryer drum has come loose, how do I tighten it?

These machines have a metal ball (like a small trailer hitch ball) mounted on the rear of the drum that rides in a plastic saddle mounted on the rear of the machine,
The parts that you need to replace would be the plastic glides mounted in the front of the drum that run on teflon pads glued to the rim around the door. When they get bad you start to notice dammaged clothing.
The drum is allowed to sag down enough that clothing can get into the gap at the bottom and as the drum turns upward the items get pinched when the gap closes at the top.
All these parts can be replaced but be prepared if you do it yourself, this is a tough machine to work on.
Good Luck

Posted on Oct 04, 2009

  • 1 Answer

SOURCE: FEX831CSO dryer stopped heating mid-cycle

Apr 22, 2010 My dryer would not dry the clothes either. the heating element would only come on once then nothing. The high limit thermostat was bad. Pull the electrical plug. Remove the top cover and the thermostat has an orange/black wire to it. It is hard to get to the screws but I was able. Then I found the element would cycle many times but not stay on long enough to dry the clothes thoroughly - I found the culprit - the motor driven fan creats a suctionin the drum and the hot air from the rear coil is pulled thru the drum, thru the front door (via the holes in the door's inner face) down thru the lint screen, thru the outer fan housing and out the exhaust. My problem was that the door's cardboard backing had seperated and along with the trapped lint clogged the door's holes and restricted the air flow. I took the door off, seperated the 2 halves, removed the cardboard and cleaned the lint out. The dryer is now working like new. Summary: The high limit thermostat was bad probably from cycling so much and the air flow diminished slowly over time to the point I did not notice until the clothes just wouldn't dry. Check the air flow first. Hope this helps
See less

Posted on Apr 22, 2010

  • 34 Answers

SOURCE: The dryer on the stackable FEX831CS unit is making

Your rear bearing is bad and needs to be replaced. Trust me, it isn'e easy to get to either.

Posted on Nov 26, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

What is the belt diagram from the deck to the motor for a mower?

1st, Unplug the Dryer from the Power Supply.
You will need the Exact recommended Replacement "Idler Pulley".
With the Belt Ribs Facing Toward the Dryer Drum, position the belt on the tell tale Ring Mark on the Drum letting the Belt Hang Down below the Drum.
Place The New Idler Pulley into the Slots on the Inside Dryer Bottom located near the Motor Mounted Pulley.
(Face The Idler Pulley Toward The Motor Mounted Pulley)
(Hold the Idler Pulley in place in the slots)
Take the "Hanging Belt" & run the Whole Loop "UNDER" the Idler Pulley & then
Attach the "Belt Loop" "AROUND" The Motor Mounted Pulley.
That should do it.
Put the rest of the Dryer Back Together...Done!
Good Luck,

Sep 20, 2014 | Dryers

1 Answer

Face ring around door has come unclipped

u don't say what the brand of dryer is mine came loose and when I removed it it had plastic tabs that held it on. all but the top two were broke off. price for new one was $175 so I got clear packing tape and used that to hold in place

Apr 08, 2014 | Dryers

1 Answer

Fridgidaire high capacity stackable FEX831CSO/ washer/dryer no heat

If dryer tumbles but won't dry usually means the heating element has broke in two. It can also be a thermostat usually installed near outlet of blower assembly or a limit switch installed in element heater assembly.

Jun 16, 2012 | Washing Machines

1 Answer

Inside the drum, there are three "panels" attached to to the wall of the drum. I guess they are used to tumble the clothes so the heat is evenly exchanged? One of the panels broke off. ...

It wont hurt anything to use it like that. The screws probably fell outside the drum when they came loose. You can look at the other two to see how they are fastened if you want to put it back on.

Apr 01, 2011 | Dryers

1 Answer

The belt around the drum of my dryer broke. i have a new one just need some tips on puting it on. Also when i pulled the drum out there was a white/clear piece, round in size, and a metal clip laying on...

don't know what the pieces are that you found on the floor of dryer,check the front panel for the clip,might have popped off when you took the dryer apart or these things fell out of clothing that were put into the belt,rap it around the drum with the ridges touching the drum, smooth side up.stick the drum in place and spin it a few times till the felt in the back is lined up and the rollers are lined up on the drum,stick your head inside the drum and hold the drum up with your shoulder,just pinch the belt together and pull it under the pulley and attach it onto the motor shaft,that's it.picture your pants belt floded in half,around four inches from the folded part pinch the belt together and you'll have a loop on the end,your fingers are the bottom part of the pulley and the loop end is the part of the belt that connects to the motor shaft.hope this helps,let me know how you make out

Jun 25, 2010 | Kenmore Dryers

1 Answer

I have a frigidaire dryer model#FEQB2152FEO. A big white plastic piece broke off around the inside front. It looks white and circular and it seems like it was maybe a seal or ring around the drum?

did you ever get a solution for your problem with your dryer? i have same frigidaire dryer model number and the plastic ring on the front inside just broke off in mine last week and im not sure what to do to fix it.

Apr 11, 2010 | Frigidaire Dryers

1 Answer

I have a Kenmore 70 Series gas dryer, model 76712691. The dryer has 3 plastic ''tumblers'' inside the dryer, to help the clothes tumble. Two of the tumblers have fallen off inside, leaving big holes inside...

Pull the dryer away from the wall, there is no bottom on the dryer, so the screws should be on the floor.
You can then pop the lid up from the front and fold it back. When you do, you will see the drum. Roll the drum around until you see the holes and reattach the tumblers.
You can also access the drum from below. Tip the dryer on its back and you can see the drum from the bottom.
Good luck.

May 15, 2009 | Kenmore Dryers

1 Answer

How to place belt on dryer drum

Take the hanging part of the bottom of the belt and place a finger through the bottom and pull it toward the belt tentioner , you may have to pull the tentioner with your other hand until you reach the motor shaft , loop the part of the belt your holding with your finger around the motor shaft , that should be it. Hold the drum straight and roll it clockwise a full turn to ensure it is correct.
Let me know how this goes.

Apr 10, 2009 | Dryers

1 Answer

GLER642AS0 drum upper glide makes drum too tight

well you could .kenmore /whirlpool dryers only have a fat felt seal for the drum to ride on,but then the drum it's self is lined with a plastic ring.i have put many of those glide kits on a Frigidaire dryer.the drum goes over the glides,it can be tricky can also have someone open the door while you try to work the glides into place with your hand from the inside.if you have any other questions please email thru fix ya. God bless ,tom

Jan 23, 2009 | Frigidaire GLER642A Electric Dryer

1 Answer


I know this image may be hard too see. If you can give me th number on the diagram of the part , I can get you a part #. The part# 136948, isnt a valid part #, hope this helps, Dave

Dec 17, 2008 | Kenmore 98702 Stacked Washer/Dryer

Not finding what you are looking for?
Frigidaire FEX831CS Top Load Stacked Washer/Dryer Logo

143 people viewed this question

Ask a Question

Usually answered in minutes!

Top Frigidaire Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Gerry Harvey
Gerry Harvey

Level 3 Expert

1474 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Frigidaire Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides