Question about Lexmark X6170 All-In-One InkJet Printer

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The black cartbridge is not printing and won't align

I have changed the cartbridge to another one and the problem stil exists, so the cartbridge is not the problem. When the computer tries to print something or when I print an alignment page (can be printed when you change cartbridge and select "Yes" for "new cartbridge"), it seems like it tries to print the page but it doesn't print anything on the paper at all. The color cartbridge is working well. Addiotionally, black ink is coming out of the black cartbridge when I press it manually to a paper, so lack of ink is not the problem. Thank you!

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Re: The black cartbridge is not printing and won't align

I just could not get the alignment correct on my Z517. Black ink cam out but not on line C of the alignment test. I cleaned the nozzles dozens of time. Basically, the printer has expired.

Posted on Sep 21, 2009

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Re: The black cartbridge is not printing and won't align

Dies this model have a separate print head? Or is the head part of the cartridge? If it is the latter then it seems to be a data transfer problem- which means possibly the contacts in the machine that mate with the contacts on the cartridge are dirty or damaged. In the first instance try gentle rubbing with a moist tissue the in machine contacts then try. Also try the Lexmark website Tech Support Team.

Posted on May 26, 2007

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