Question about Baby Care
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Posted on Jan 02, 2017
I have the same problem. I'm guessing mine is broken and will need to be replaced. However i did read a possible solution on a site with slightly different instructions to the ones in the box that describes how to pair the two devices together.
turn both the nursery and parent units off.
turn on the parent unit.
hold menu for 5 secs until it beeps.
turn on the nursery unit.
the parent unit waits for the signal then pairs.
if the nursery unit just waits 20 seconds then beep beep beeps and turns off i guess yours is broken too. I think its probably the nursery unit has stopped transmitting.
they will replace or repair a unit that less than 12 months from date of purchase with a supporting receipt.
the help line is 0845 009 1789 mon-fri 11-3pm
Posted on Jun 07, 2010
Testimonial: "it worked :)"
Annoying! happens to us too frequently, but this works. We ended up buying a new one and returning our broken one after owning for three months From Manual:) 5. Turn on the Nursery Unit using the On/Off switch on the side. The green power light should come on. 6. Within a few seconds, the Parent Unit will lock on to the Nursery Unit and the top four (4) green LEDs will shut off. A second later, you will hear a series of beeps and the connection LED should change from red to green. Your monitor is now ready for use. 7. If the top four (4) LEDs do not shut off, power off the Parent Unit and the Nursery Unit and repeat steps 4 and 5 above. 8. If the connection LED on the Parent Unit does not change from red to green and the unit begins to beep, press the channel "ch" button on the Nursery Unit. Within a few seconds, the Parent Unit should lock in on the Nursery Unit and the connection LED should change from red to green. You may hear an audible beep during this process. 9. If the Parent Unit is still unable to lock in on the Nursery Unit (connection LED will be red and the unit will beep), power down both the Parent Unit and the Nursery Unit. Wait for 10 seconds then hold the volume down button on the Parent Unit while pressing the On/Off switch. When the unit powers up, you will hear a single beep and all of the soundlights will illuminate. Release the volume down switch and within 2 seconds you will hear two beeps and all of the Sound Light LEDs will stay lit and the bottom LED will be red. 10. Repeat steps 5
Posted on Oct 22, 2010
There is an internal problem in the circuit board inside the monitor....
When the power starts to flow it heats up and opens the circuit...
This will cost more then the monitor is worth to try to fix...
Posted on Dec 27, 2010
I had the same problem getting the cover off. On the bottom there is a small hole in the middle, what looks like a screw hole. I put a pen down in there and then pushed hard in the direction of the arrows on the bottom. It finally slid open.
Posted on Oct 30, 2011
Return item to the place of purchase, this clearly is a manufacture issue.
Posted on Apr 02, 2012
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