Question about Maytag Neptune MAH9700 Front Load Washer
Is water supposed to fill up the softener compartment at the beginning of the rinse cycle? I've never noticed this before. We just replaced the door boot seal and i want to make sure we did everything correctly by running a rinse load. We have a Maytag frontloader 5500.
Any help is appreciated! Thanks.
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Posted on Jan 02, 2017
the fix was simple i just had to lift my drain hose off the floor. it had become disconnected from the back of the washer and was lying on the floor. I didn't realize that by it lying on the floor it didn't provide the proper back pressure to keep the water in while filling the tub. this was the NF error. as for the LE error. i haven't gotten it since i took off my cold water hose connection and ran hot water into it to losen the dirt/rust that was caked into the screen that is located in it. My washer is running like it is brand new again.
Posted on Feb 20, 2008
SOURCE: MAH8700AWW - No Fabric Softener
Not sure if you've ever resolved this issue, but I'm dealing with it myself. I have come across this service manual that gives a very detailed illustration of the systems, how it works and how to test it.
Focus on pages 15 thru 25. Hope this helps you.
Posted on Dec 08, 2009
Hello, Thank You for using FixYa. I will be helping you today.Sounds like the softner valve is stuck open. You would have to open the top and start the cycle and see if the softner valve is getting power to it. If its not and water is comming through it is stuck open and needs to be replaced. If it is getting 120volts to it the control board would have to be replaced.
Thank You and please rate my answer if it was helpful..
Posted on Jun 12, 2011
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Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.
When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.
If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.
If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.
If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.
Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.
To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.
Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.
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