Question about General Electric GE SmartWater Household Water Filtration System - GNWH38F

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Pilot will not light....getting gas & spark

I can't get the pilot to light ......

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  • kkeen46 Jan 04, 2009

    Thanks ...But

    The Vial is not broken ....
    Black in color but not broken ....

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The metal piece on front of spark is too close,just push away a little w/ a screw driver it will work !!

Posted on Jan 04, 2009

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If it is sparking then your porblem is on of two things. Igniter is to far away or valve for pilot light gas valve is bad or plugged. Turn off gas and let it air out. Try to light it manualy with a long match. If it lights then adjust igniter closer to the source fo the gas. If it doesnt light then try to block off any breeze that might disapate the gas before it ignites. If blocking the air dont light it then service the gas vlave or replace it......

Posted on Jan 04, 2009

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Hi

Kindly check the power cable coming from the mains or else it might have happened that there is a leakage from inside & the water is on the pilot .
Please contact for further assistance

Posted on Jan 04, 2009

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1. Turn off the gas supply from the main feed by turning it 90 degrees

2. Then take off the tool-free outer door

3. Next disconnect the burner's gas supply line from beneath the gas valve assembly unit

4. Then separate the copper line and the silver line from the gas valve assembly and pry off the piezo igniter from the side of the gas valve assembly with a screwdriver.

5. After that remove 4 screws from the tamper-evident door, remove the tamper-evident door and finally remove the complete burner assembly.

6. Beneath the burner there will be a metal pin or a glass vial. If the vial is broken or if the metal pin has popped straight up your TRD has been tripped.

Posted on Jan 04, 2009

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Assuming it is not an electric spark, but is really the type with a real pilot light:
Move the gas control on the water heater to PILOT
Push the valve handle on the gas controller down to start the gas flowing to the pilot.
Using a match, light the gas at the pilot while holding the gas controller valve handle down.
Keep the gas valve handle depressed for 30 seconds after lighting.
Release the gas controller vale handle - the pilot should remain lit. If not, repeat lighting one more time
Once the pilot remains lit, turn the gas controller valve to On - this should cause the main flame to come on.

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Is this the newer style with closed combustion chamber. If so I would check to make sure that spark ignitor is working. If not it will need replaced. If ignitor is workingthen loosen compression nut on line to pilot and temporarily depress button on gas valve to make sure you have gas at that point.If you have gas there and tighten compression nut to pilot back up and it still won't light then you will need to remove screws that hold cover on burner compartment.Shut off valve to gas supply and remove gas line from gas valve remove pilot and thermocouple lines. Slide burner out ofcompartment and clean it .Remove nut from bottom of pilot assembly and clean out pilot orifice. Blow through pilot line to make sure it's all clear
Reassemble everthing using teflon tape or pipe joint compound as needed.Turn gas supply valve on and check for leaks.Set gas valve control to pilot and depress pilot button and hold. While you are holding button done push spark ignitor every few seconds until it lights. thank you and good luck

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Igniter sparks after several tries but the pilot will not light


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Nov 05, 2009 | Water Heaters

2 Answers

Bosch water wizard 600 pilot light out


First check your gas supply, gas in bottle or lines? I know, this is basic & I'm not having a shot at you, but you'd be surprised at how many times it gets overlooked.

If you do still have gas supply, evident by that low hiss when you hold the pilot feeder button in (you might have to lean in close to hear it), then you need to check that the piezo is working. This is the bit which produces the spark to ignite your pilot. You will be able to see it sparking at the pilot outlet when you push the button (if you're looking in the right spot).

Ok, you have gas & a working spark? Not sure which buttons to press?

You mentioned the manual no longer being in a helpful condition...do you know which of the 4 buttons, 2 taps, 1 slide control & 1 dial do what?
Well just in case, here we go in simple form... first button on the left is the pilot feeder (lets gas through the pilot), second button from the left is the 'ON' button, third from left is the 'OFF' button & the fourth from the left is the piezo ignite button (gives you that much needed spark!). The slide controls your flame (how much gas gets fed to it). The dial, below the pushbuttons & slide, controls how much water flows through the system which then helps regulate the heat. Make sure the taps on your gas & water lines to the unit are on. There you go...2 taps = gas & water supply, 4 buttons = pilot gas, on, off, piezo (spark), 1 slider = gas/flame control, 1 dial = water flow control.

Ok let's see if we can light it! Water & gas supply turned on, slider set about 25% from left, dial set roughly in the middle, push in button 1 (1st from left) & hold in for about 10 seconds, you should hear a very faint hiss from pilot area. Yes? OK, keep holding button 1 in & press & release button 4 several times until pilot lights, you may not see a difference but if you can't see it and it does light you will hear the faint hiss change to a soft fluttering sound as the flame consumes the gas. Still OK? if so then the next step is to push in button 2 quite firmly & then release button1 as well. If all works as planned you will shortly have hot water supply restored.

If the above has not worked then your hot water service may just need a service to clean everything up & maybe replace a few worn or excessively corroded parts. Otherwise ,if there are no blockages in supply lines etc, then it may be time to replace it.

You neglected to say how long you've had it.

Cheers, hope this has helped.

Dennis

Feb 18, 2009 | Water Heaters

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