Question about Microsoft Xbox 360 Console

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My husband left the lens cleaning disc running all day and scratched the lens. The local place that used to repair them is no longer allowed to repair them. Since we bought the xbox 360 off a friend, the microsoft website will not let me register our system with them as it was already registered by our friend. What can I do now to replace teh lens?

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Replacing the part is very easy and yoou can find the lasers on ebay for around £15. Strip the 360 down, take out the laser from the drive and look underneath it, there is a part number underneath which will be something like: hd63. simply search ebay for that part or you can send it to us for repair If you get stuck and need help we offer a full repair service www.fixmyconsole.co.uk

Posted on Jan 18, 2009

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Posted on Jan 02, 2017

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My dvd player does not playing the movie if a lens failure.


This could be for two reasons....most likely a dirty/scratched lens ....or because of malfunction of disc drive motor....cleaning the lens gently may help...if lens is scratched....then the entire read head would need change...
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Scratched disks


I assume the problem is they do not play well. Considering how old the Xbox is getting, it makes sense they have been used A LOT, like mine :D
#1) Buy a good disk cleaner and run it through the unit. A simple cleaner is just a disk that usually has a tiny brush attached that spins inside and wipes the disk. It does nothing for the disk itself but if the lens is dirty, small scratches seem larger and the lens will have even more trouble reading.
#2) There are many different types of disk cleaning systems out there. Even my local game shop will clean your disk for free. There are special products that can fill scratches(to a point) and make the disc readable again. Some examples are here...
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I have a Nintendo Wii and in the last month or so I have had three wii discs stop working due to near-perfect circular scratches showing up on the discs. From what I have read these most likely have been...


Though you CAN try purchasing a Wii Lens Cleaning Kit first, if you do not want to send it in immediately, I HIGHLY recommend giving Nintendo Customer Service a call during business hours to set up a repair. Nintendo will repair your disc reader (free of charge if you still have the warranty). Until you have your Wii repaired, you should refrain from putting discs into the reader.
As for the scratched discs, you can either buy a disc repair kit, or attempt to fix the scratch yourself (though both of these may not always work). You can also bring the discs in to be professionally repaired at your local game/cd store, or send them in to a professional disc cleaning company. There are many businesses that do this, one being Rubberdisc. I highly recommend bringing the disc in to your local game store or sending it in, as this is the safest way (and it's fairly cheap) to have your discs repaired. If you do not want to put money and time into a disc repair kit or professional repair, you can still try to fix them yourself.
To fill in the scratches, you can use white toothpaste, a small pinch of Ajax Cleaning Powder, wax, or petroleum jelly, and rub them lightly in an inside to outside motion. Remember, try this at your own risk, as overdoing it can actually cause MORE damage to your disc.
Thanks for using FixYa!

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When we insert game discs in our wii, it will let us play for about 2 minutes, then give us a message that reads, "disc cannot be read, please refer to wii ooperations manual." I ordered the wii...


Check to see if there are any scratches on the disc. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating "Disc Read Error" or something to that effect. With some scratched discs, the data cannot be read and the game console may not even recognize the discs at all, giving you error messages etc. Best remedy for starters, is to try clean the discs and make sure there are no smudges or dirt marks left on the play-side of the discs. If there are any scratches on the discs, they will need repairing.


Most Game Discs, DVD's and CD's can be fixed quite easily back to "As Good As New Condition". Some home remedies or cheap repair kits may help with some light marks or very light scratches on some discs, but a professional disc repair service is usually required to repair any discs with anything more than very light scratches.


For further help on disc repairs, visit:

www.discREPAIR.ie Get Scratched Discs Repaired Back to "As Good As New Condition".

Check the "More Info" & "FAQ" Sections for further details on game disc repairs and related matters.

If you tried some home remedies and they have not worked, try sending the disc off for repair. Contact the site above for advice on repair and shipping.


Hope this Helps!!!

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Hi. Try Cleaning the lens using a q-tip and alcohol. Is there any error message appeared on the screen?

Sep 04, 2010 | Nintendo Wii Console

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Cant read game disc please refer to user manual. My sons wii reads discs sometimes and sometimes not. When playing game some times we get the same error message.


Dear, this problem comes with all of your games or just one? If it happens with only one it's because the disc is dirty or has scratches on it. In the first case, just clean it with a common glass cleaner spray and a very soft tissue. In the second case there aren't easy DIY solutions, you better go to a local game retailer and ask if they have a scratch repair machine, with few bucks you'll get your disc repaired.
If this problem happens with all of your disc then it's due to the laser lens. You can try to use a cleaning cd, if you already have one, otherwise i'd suggest to call your local Nintendo support number and describe the problem.
Please rate my solution ++++ if it was helpful, or feel free to ask for more information. Thank you
Peter_Rei

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On my xbox it tells me to cleen the disk and then restart the xbox so i do but it keeps doing it still


all discs or specific one, try running lens cleaning disc, might be that the lens itself is whats dirty and not the game

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1 Answer

WHEN I GOT A NEW GAME IT WAS WORKING BUT A COUPLE OF DAYS LATER IT SAID THE DISC COULD NOT BE READ AND IT TOLD ME TO CLEAN IT WITH A SOFT CLOTH AND RESTART THE CONSOLE AND I DID IT AND IT SAID THE SAME...


Check to see if there are any scratches or laser burn marks on the discs. If there no scratches evident on the disc, try a laser lens cleaner, these are normally quite cheap.

Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating "Disc Read Error" or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that XBOX owners are reporting is; if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.

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For further help on XBOX disc repairs or to get XBOX discs repaired back to "As Good As New Condition", visit:

www.discREPAIR.ie

Check the "More Info" & "FAQ" Sections for further details on disc repairs and related matters.

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the disc is in play, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

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1 Answer

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hi..
Try buying a Laser Lens Cleaner Disc from Wal-Mart, FYE music store, or any other place that might sell DVD players. Your Laser Lens that reads the DVD'S is full of dust. Try using the laser lens cleaner disc i mentioned to clean the laser lens...

thank u
rate me

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