Question about SanDisk Sansa e200 MP3 Player

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Really messed up

My computer and laptop do not recognize it at all. It also deleted all of the songs, pics, and music videos. I've tried everything, but nothing works.

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Check to see if OS is compatible, and then use volume + method if it is

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor


Posted on May 26, 2008

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Posted on Jan 02, 2017

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Hi rodglo2..
Try this method to delete what you do not want..
-------------------------------------------------------------------------------------------------------------------------------------------

Deleting Files,Pictures,Videos,Audio Books, Apps,etc. from MP3 Player/Ipod
--------------------------------------------------------------------------------------------------------------------------------
BIG WARNING: DO NOT DELETE THE FILES NEEDED TO OPERATE YOUR MP3 PLAYER.
Hook up your mp3 player to your computer
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Whatever you do, don't delete the whole folder - it will permanently mess up your GoGear. Here's what I would do: run a Repair in the Philips Device Manager OR update the firmware on the player if it won't let you do the repair - the reason that I am suggesting this is that it will delete all of the music files off your GoGear so that you can start over from scratch, as a side effect. Once everything is deleted, change the Rip format in Windows Media Player to Mp3 - it will not give you special options like read-only, etc. Then, re-rip the CD's and load the mp3 files onto the GoGear.

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