Question about Acer Aspire AM1640-U1401A Desktop PC

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Previous user apparently password protected Windows.

When the computer boots up and the screen appears where you can click on a user name, there is a password required to get into Windows Vista. I bought this computer under the assumption it was brand new, so it may be just have been a floor model or something. Anyway, we do not know this password, nor do we have any type of recovery disc or anything. How can we get around this password? Is there a way to restore the computer to it's original settings without losing programs like Office that may have come with the computer? Thanks. The computer is an Acer Aspire AM1640-E1510B.

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  • knelsen9940 Jan 05, 2009

    Thank. Just one question, since I am somewhat computer illiterate. How do you get to the restore feature? Is there something during startup that you can access to do the restore?

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Well first off you can use the restore feature and it will only reinstall crucial windows files it won't mess with software that was already installed.

There are password recovery programs out there you would have to search for one and install the program onto a disc and boot of it (just follow the instructions)

Posted on Jan 04, 2009

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1 Answer

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Manual
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1f8d6221-e1cf-4930-b562-78dc8560ceb4.jpg

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1 Answer

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Please download the ERD Winternal Image from http://www.mininova.org/tor/857048 and burn it in a CD.
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